2 of 2 Remote/Hybrid Slack Jobs in Maybole

reported bugs, identify likely causes in our codebase, and collaborate with Engineering to resolve them. Own support communications with developers using Braintrust primarily via Slack and email and build trust through clear, technical, and empathetic communication. Write and maintain knowledge base documentation that turns unknowns into knowns, unblocking future developers. ...

troubleshoot, and resolve API and SDK use issues alongside customers codebases (Python or TypeScript). Own support communications with developers using Braintrust primarily via Slack and email and build trust through clear, technical, and empathetic communication. Identify opportunities to improve the developer experience, including tools, documentation, and support workflows. Write ...