2 of 2 Remote Customer Experience Jobs in Merseyside

information is up to date and in order before applying for this opportunity. Contract type : Permanent – Full Time Our team We’ve an exciting opportunity for a Head of Customer Experience Platforms to lead in transforming how we connect with our customers. You’ll be behind our customer data migration initiatives, planning, executing, and making sure everything … runs like clockwork. You’ll also take the reins on our marketing and customer communication technology platforms, ensuring they’re seamlessly integrated across systems, platforms, and business units. You’ll be the lead for all things customer experience platforms—bringing vision, clarity, and a whole lot of Virgin flair to everything you do. What you’ll be … doing: Lead on customer data migration, delivering strategy that ensures accuracy, integrity, and compliance every step of the way. Shape the future of our customer experience platforms, defining a roadmap that aligns with our ambitions and puts customers at the centre. Own our marketing tech stack, partnering with digital and marketing teams to deliver personalised, data-driven More ❯

our infrastructure and applications. For further information, please review the job description within the recruitment pack attached below. Who are we looking for? The ideal candidate will have demonstrable experience in a similar role within an IT Service Desk, delivering a great customer experience and managing incidents and service requests. We'll want you to be on More ❯