Senior Service Manager
- Hiring Organisation
- UK Health Security Agency
- Location
- Birmingham, Leeds, Liverpool, London (Canary Wharf), United Kingdom
- Employment Type
- Permanent
- Salary
- £41983.00 - £52113.00 a year
gather requirements and scope new services, translating into functional and non-functional business requirements and user stories for delivery, focusing on a consistent experience and integration with existing workflows. Map out As-Is, anddesign To-Be processes supporting cost and benefit analysis. Work collaboratively with business users, third parties … that business needs are understood and translated into requirements that enable the selection, design, and delivery of technology enabled business solutions with innovation and customer experience at the heart of design principles. Essential criteria: Experienced in designing efficient and customer focused processes that deliver a good customer ...