Customer Service Jobs in Merseyside

1 to 25 of 36 Customer Service Jobs in Merseyside

Evening Inbound Call Handler

Merseyside, United Kingdom
Confidential
industry? We are seeking enthusiastic Inbound Call Handlers to join our Client in Bromborough. Key Responsibilities: Handle inbound calls efficiently and professionally. Provide excellent customer service. Communicate confidently and clearly with clients. Utilise IT systems effective... more »
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Junior BI Developer

St. Helens, Merseyside, United Kingdom
Confidential
solutions. The Company The company have established themselves as a leading manufacturing provider and have recently expanded their operations across the UK. Providing exceptional customer service is at the heart of what they do it s no wonder their customers keep returning You ll be joining a team more »
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Sales Manager - Leading Automotive Services

Newton-Le-Willows, Merseyside, United Kingdom
Confidential
About The Business: Our client is the industry leader in supplying the fast fit industry and is well known for its exceptional levels of customer service, which is provided through their innovative IT systems and desire for improvement. The company has been established for over 40 years and … family 23 days annual holiday (excluding bank holidays) The main purpose of this role is support the internal Account Managers, providing training on exceptional customer service and developing their ability to highlight the presence of their in-house brand amongst their dealer network. This role reports directly into more »
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Information Technology Support Analyst

Liverpool, Merseyside, United Kingdom
Hybrid / WFH Options
Confidential
installations, backed up with reliable, accountable aftersales support. With a culture of integrity and high ethical standards we are the largest authorised distributor and service provider for INNIO s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide … 1st and 2nd line support to users within the Clarke Energy Group. You will be providing an efficient and reliable service, resolving issues in a timely manner and keeping users informed. Supporting other team members, you will be happy to get involved in a range of projects and working … to get the job done. The Benefits: - Competitive salary - 25 days holidays - Enhanced holiday entitlement based on length of service - Holiday buy and sell scheme - Company pension scheme - Health care cash plan - Life Assurance - Employee Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About more »
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SHEQ Manager

Liverpool, Merseyside, North West, United Kingdom
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Employment Type: Temporary
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Dual Fuel Smart Meter Engineer

Prenton, Merseyside, North West, United Kingdom
Gas
whilst also responding to any maintenance or emergency appointments. We are looking for Dual Fuel Smart Meter Engineers who are passionate about providing excellent customer service along with the safe installation in our customers homes. For our Dual Fuel Smart Meter Engineers broken down: £37500basic salary for the … subject to a DBS check. Experience, enthusiasm and the will to succeed. What we expect: Safe working practices Honesty, reliability Strong work ethics Excellent customer skills About us: Orion are partners to the leading names of the energy industry in the UK with years of experience with Technical Managers more »
Employment Type: Permanent
Salary: £35,000
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Website Designer

Wirral, England, United Kingdom
Jarilo Design - Web Design & SEO Agency, eBay & Amazon Specialists
attention to detail • Good problem-solving skills and logical approach to work • The ability to explain technical matters clearly • The ability to manage your customer base ensuring customers are kept up to date at all times • Strong organisational, presentation, and customer service skills • You are self-motivated more »
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Ward Administrator - Ward 15A

Southport, United Kingdom
Mersey and West Lancashire Teaching Hospitals NHS Trust
enthusiastic person who has good interpersonal skills with an excellent telephone manner. You should have the ability to work under pressure, providing high quality service, supporting the ward and its staff enabling the ward to run smoothly. The successful candidate will also be willing to work across other wards … of patients. Our achievements include: Trust rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme Please see our Wellbeing & Benefits booklet for more information on our staff … Specification Qualifications Essential Educated to GCSE level or equivalent qualification and/or equivalent experience ECDL or equivalent experience Desirable Word Processing skills Clait Customer Service Skills Knowledge Essential Knowledge and experience of using patient information systems or equivalent Demonstrates ability to co-ordinate information from various sources more »
Employment Type: Permanent
Salary: £22383.00 a year
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Part-Time Customer Service Representative (FTC, 6 months)

Merseyside, North West, United Kingdom
NMS Recruit
We are seeking a dedicated and enthusiastic Customer Service Representative to join our client on a part-time basis to cover a maternity leave. This role is offered on a fixed-term contract for 6 months, with the possibility of extension thereafter. The successful candidate will be responsible … for providing outstanding customer support during our evening shifts on Mondays, Tuesdays, and Fridays from 19:00 to 23:00. You will respond to customer inquiries via phone, email, and chat, resolve issues and complaints with efficiency and empathy, and provide product information and support. Additionally, you will … maintain accurate records of customer interactions and transactions while collaborating with team members to ensure a seamless customer experience. If you have a passion for helping others and thrive in a fast-paced environment, we would love to hear from you. What We Offer: Hourly Rate: £11.44, paid more »
Employment Type: Temporary, Part Time
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Evening Inbound Call Handler

Merseyside, North West, United Kingdom
NMS Recruit
industry? We are seeking enthusiastic Inbound Call Handlers to join our Client in Bromborough. Key Responsibilities: Handle inbound calls efficiently and professionally. Provide excellent customer service. Communicate confidently and clearly with clients. Utilise IT systems effectively to manage call information and customer data. What We Offer: Hourly Rate … Training: Full training provided. Working Hours: Friday and Saturday: 5pm - 10pm Requirements: Good telephone manner. Confident communication skills. IT literate. Experience working in a customer focussed role. How to Apply: Send your CV to If you do not hear from us within 5 working days, please assume your application more »
Employment Type: Part Time
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Mornings Call Handler

Merseyside, North West, United Kingdom
NMS Recruit
industry? We are seeking enthusiastic Inbound Call Handlers to join our Client in Bromborough. Key Responsibilities: Handle inbound calls efficiently and professionally. Provide excellent customer service. Communicate confidently and clearly with clients. Utilise IT systems effectively to manage call information and customer data. What We Offer: Hourly Rate … Training: Full training provided. Working Hours: Monday to Friday: 6am - 9am Requirements: Good telephone manner. Confident communication skills. IT literate. Experience working in a customer focussed role. How to Apply: Send your CV to If you do not hear from us within 5 working days, please assume your application more »
Employment Type: Temporary
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Technical Support Engineer

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Curveball Solutions
Technical Support Engineer Location: Liverpool L33, Office Based only. Salary: £26,000 - £28,000 per annum, DOE. Contract : Full time, permanent. Service Desk Analyst - About the role Curveball Solutions invites you to join our dynamic team as we embark on an exciting journey to further elevate our standing as … a leading IT Managed Services Provider. With a proven track record in outstanding customer service and client retention, we have experienced remarkable growth since our transformation into the MSP space five years ago. The ideal candidate will bring a wealth of experience from the IT industry, demonstrating a … across Microsoft, network, and cloud environments, and a commercial understanding to contribute to our future growth. Key Tasks Work as part of an IT Service Desk team based on ITIL principles. Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to more »
Employment Type: Permanent, Work From Home
Salary: £30,000
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Inbound Sales Agent

Birkenhead, Merseyside, North West, United Kingdom
Recruit Right
We are recruiting for one of the largest broadband service provider, seeking experienced individuals who would like to be part of their sales team. You will be expected to help and assist customers on technical queries and inquiries to re-contracting customers whilst offering additional products and services SUBJECT … natural flair for striking rapport with others Excellent conflict management skills and objection handling techniques Committed to delivery of a consistently high quality of customer service Generic Profile Previous call centre work preferred Broadband service provider experience advantageous or a technical/IT background Excellent telephone manner more »
Employment Type: Permanent
Salary: £11.44 per hour plus uncapped commission
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Business Development Manager (Voip and internet services)

Merseyside, North West, United Kingdom
Everpool Recruitment
Manager Mersey side/Runcorn £30,000 Plus OTE uncapped commission based on sales made. Plus company car allowance £500 per month. Office and Customer/field based role. Everpool Recruitment are pleased to be supporting an established client, who are specialist in providing Telecoms and connectivity services, across … expanding team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »
Employment Type: Permanent
Salary: £30,000
Posted:

Sales Administrator

Liverpool, Merseyside, North West, United Kingdom
MSite
stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »
Employment Type: Permanent
Salary: £26,000
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Hire Desk Controller Storage & Accommodation Hire

Newton-Le-Willows, Merseyside, North West, United Kingdom
Mitchell Maguire
Plant Hire, Plant Sales, Ground Support Services, Ground Protection, Trench Cover, Construction Products, Construction Sales, Hire & Sales, Civils, Shoring, Sales Administrator, Sales Support, Telesales, Customer Service Rep, Hire Desk, Hire Desk Controller, Desk Controller, Storage, Storage Containers, Accommodation Office Location: Ashton-in-Makerfield Remuneration … Must have experience in a fast paced office role, ideally a hire desk position however would be open to internal sales/telesales or customer service positions Must be confident on the phone with customers, both inbound & outbound Experience within the hire sector or wider construction market beneficial … Plant Hire, Plant Sales, Ground Support Services, Ground Protection, Trench Cover, Construction Products, Construction Sales, Hire & Sales, Civils, Shoring, Sales Administrator, Sales Support, Telesales, Customer Service Rep, Hire Desk, Hire Desk Controller, Desk Controller, Storage, Storage Containers, Accommodation more »
Employment Type: Permanent
Salary: £28,000
Posted:

Class 2 Service Driver

St. Helens, Merseyside, North West, United Kingdom
phs Group
Class 2 Service Technician As a key worker working in our Healthcare Division, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills will help keep our customers happy and ensure they … remain our customers! Being an experienced Class 2 Service Technician in our Healthcare division, your responsibilities will include collecting health related waste products ranging from Pharmaceutical, Non and Hazardous Waste and well as clinical. This currently includes providing support to the nations Covid testing stations but whatever your route … for the day, youll play a vital part in keeping our customers facilities hygienic and fresh. A day in the life of a Service Technician at phs will involve; You will follow planned routes, using PDA devices to confirm collections, manage any site access issues. We use in-cab more »
Employment Type: Permanent
Salary: £30,000
Posted:

Scheduler

Bootle, Merseyside, North West, United Kingdom
Sovini Property Services
Scheduling team to achieve maximum productivity of operatives across multiple workstreams by managing appointments and responding to emergencies, whilst providing a high level of customer service ensure all diaries are organised and maximised to ensure optimum productivity ensure all operatives have started PDAs and attended first appointment by … authorising carding of address. ensure works requiring authority are identified and correctly processed through the system. monitor and appoint dashboard jobs left by the customer service centre due to no availability of appointments and take necessary steps to arrange appointments as appropriate. Ensure written correspondence to tenant and … contact tenant/operative to confirm failure cause and re-schedule as appropriate or feedback root cause for further investigation by supervisors. liaise with Customer Service Centre and supervisors to ensure all necessary follow up works are detailed and scheduled liaise with sub-contractors and ensure works are more »
Employment Type: Permanent
Salary: £26,000
Posted:

Senior Claims Handler - Financial Lines

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
PIB Insurance Brokers
an exciting opportunity for an experienced Commercial Insurance Claims Handler to join our Financial Lines Specialty Team based in Liverpool. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven experience across Financial Lines will allow you to ensure … CII qualified or working towards), is a natural multi-tasker and well versed in Professional Indemnity, D&O & E&O. You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with … be plenty of opportunities to get involved in other exciting projects. Responsibilities: You will be managing claims from across different Financial Lines products ensuring service standards are met and/or exceeded, You will keep an efficient diary system for all claims, ensuring claims are chased as required, You more »
Employment Type: Permanent, Work From Home
Posted:

Sea Freight Import Clerk

Liverpool, Merseyside, North West, United Kingdom
Pertemps Liverpool
internal systems to ensure operational efficiency and compliance. Candidate Requirements: A minimum of 2 years of demonstrable experience in sea freight import operations. Exceptional customer service skills and a keen eye for detail. Strong organisational capabilities to manage multiple tasks efficiently. Proficiency in computer skills, enabling effective navigation more »
Employment Type: Permanent
Salary: £30,000
Posted:

Proclaim Developer

Liverpool, England, United Kingdom
Your Legal Services Group
Your Legal Service Group is a fast-paced Legal Services business, who thrive on providing excellent customer service whilst delivering the best possible results for our clients. We have an opportunity for an ambitious, forward-thinking individual to join a growing team to help lead the company … linked actions, or similar functionalities. Proficient in Import and Export functionalities, especially during Go Live phase Knowledge integrating with 3rd parties using REST & Web Service Administration Expertise in creating and managing data templates, including CSVs, XMLs, CDHs, and understanding all data descriptions. Advanced Reports understanding to build various MI more »
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Hire Desk Controller Storage & Accommodation Hire

Newton-Le-Willows, Merseyside, United Kingdom
Confidential
Plant Hire, Plant Sales, Ground Support Services, Ground Protection, Trench Cover, Construction Products, Construction Sales, Hire & Sales, Civils, Shoring, Sales Administrator, Sales Support, Telesales, Customer Service Rep, Hire De... more »
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Field Services Engineer

Liverpool, England, United Kingdom
SIM Switchgear
At SIM Switchgear, we’re a team of specialists, electrical and mechanical engineers and consultants. As a Field Service Engineer of SIM Switchgear, your primary role will be to ensure the safe execution of all Service related Projects. Your tasks will be predominately related to Servicing, Upgrades and … Products and Services. You will be responsible for, but not limited to: Fielding enquires from existing customers relating to technical support, advice, and future service offerings. Generating quotations for Service related work. Undertaking pre-mobilisation duties, including but not limited to, Project Specific Risk Assessments, Method Statements, etc. … Participating and promoting a proactive and collaborative approach to Health & Safety at SIM & Customer premises. Safely performing all necessary Service related tasks at SIM & Customer premises, including but not limited to, switchgear service & maintenance, switchgear upgrades & life extension projects, protection relay testing & upgrades, switchgear breakdown investigation more »
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Workshop Controller

Prenton, Merseyside, United Kingdom
Confidential
technicians' work and promoting the ethos of first-time fix for all work that is completed. This will ensure optimal workshop productivity and encourage customer recommendations./p p We host a busy workshop with over 10 bays./p p The postholder's duties will include, but are … out 1-to-1 meetings regularly with technical staff and assisting with the implementation of any remedial action/li li Reporting to the Service/Aftersales manager/li/ul p To be successful in this role, you will have excellent leadership skills, with the ability to … requisite, ideal candidates will also have:/p ul li A strong career track record in workshop control/management/li li Excellent Customer Service Skills and Focus/li li Technical Background and experience/li li Experience in managing a team of 6 or more more »
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Head of Membership Sales - B2B

Liverpool, England, United Kingdom
Hybrid / WFH Options
ReCulture
online channels, including social media, email marketing, and digital advertising Relationship management: Build and maintain strong relationships with existing and prospective members, providing exceptional customer service and support throughout the sales process Team leadership: Lead and motivate a small team of sales professionals to effectively execute sales plans more »
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Customer Service
Merseyside
10th Percentile
£22,350
25th Percentile
£25,750
Median
£32,500
75th Percentile
£50,250
90th Percentile
£72,500