1 to 9 of 9 ITIL Jobs in Merseyside

experience include: Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree or relevant certifications (e.g., ITIL, PMP) would be advantageous. Technical Expertise: Extensive experience with IT infrastructure, networks, and systems management. Proficiency in cyber security, cloud services, and data management is more »

implementation, project, and client management, will be key to your success in this role. Desired experience and qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to our … future growth. Key Tasks Work as part of an IT Service Desk team based on ITIL principles. Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to the IT Technical Desk logging process. Provide sales team with pre-sales support, attend occasional more »

with customers including mobile devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and … support to NHS and Public Sector end-users. Required Experience & Qualifications: Minimum of 2 years experience within a software support desk role. Understanding of ITIL processes. Experience of JIRA. Proficient with AWS Cloud technologies. Expertise in Microsoft SQL Server. Proficiency with Microsoft SQL Server 20xx & Microsoft Server 20xx. Solid understanding more »

Troubleshoot and resolve software-related issues on the Cloud. Analyse Server Logs and use the information to analyse and fix reported issues. Adhere to ITIL processes for efficient support and service delivery. Support and troubleshoot Hardware issues with the customers including mobile devices, mobile printers, locking systems and monitoring systems. … Software Support Engineer – Our ideal Software Support Engineer candidate will have; Experience in a Software Support role. An understanding of ITIL processes. Proficiency with Microsoft SQL Server. Hands-on experience with AWS Cloud services and solid understanding of cloud software solutions. Experience of JIRA. An understanding of Apple iOS devices more »

with customers including mobile devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and … support to NHS and Public Sector end-users. Required Experience & Qualifications: Minimum of 2 years experience within a software support desk role. Understanding of ITIL processes. Experience of JIRA. Proficient with AWS Cloud technologies. Expertise in Microsoft SQL Server. Proficiency with Microsoft SQL Server 20xx & Microsoft Server 20xx. Solid understanding more »

implementation, project, and client management, will be key to your success in this role. Desired experience and qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to our … future growth. Key Tasks • Work as part of an IT Service Desk team based on ITIL principles. • Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to the IT Technical Desk logging process. • Provide sales team with pre-sales support, attend occasional more »

and troubleshooting of hardward and software applications Carrying out daily checks on key systems and services Providing 1st/2nd line support within an ITIL Environment - supporting Customers on Windows, Linux and Apple Mac You will be taking and dealing with approximately 20 - 50 calls/tickets a day Installing more »

post holder. Person Specification Qualifications Essential Qualified to NVQ Level 3 in IT or equivalent IT qualification Desirable MCSA or equivalent recognised industry qualification. ITIL Foundation Qualification Experience Essential Experience of Windows Operating systems, Active Directory Management and Group Policy Desirable At least 2 years experience in a similar position more »

/Cyber security skills would be great, but are not essential. Any experience working in the legal sector would be advantageous. Certifications such as ITIL If you like what you see and are keen to apply, please do so via the advert and send through your CV. more »