IT Support Team Leader
- Hiring Organisation
- CMA CGM (UK) Shipping Limited
- Location
- Liverpool, Merseyside, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
that host approximately 30 virtual servers, with off-site replication. WHAT YOU'LL BE DOING Ensuring all requests and incidents within the Global Helpdesk system Manage UK & Ireland support queues Create and maintain a customer focused IT support environment Provide an effective L2 Helpdesk service to employees (in person … Active Directory Administration Knowledge of Hyper-V and VMWare virtualisation - desirable Knowledge of Microsoft Office 365/Teams telelphony Experience using an IT ticketing system based around ITIL framework Knowledge of PC deployment via SCCM IT Security (Antivirus software/Spam/Phishing awareness etc...) Practical and Technical Knowledge ...