3 of 3 Remote Root Cause Analysis Jobs in Merseyside

leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to identify process or technological improvements that will reduce … incidents to be resolved at lower support tiers. Conduct postmortem investigations on critical incidents, identify and recommend corrective action items, and create a business facing document detailing the incident, root cause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review … regarding the progress of individual problems. Be flexible and willing to work longer hours or outside of regular working hours in the event of critical issues that require expedited root cause analysis. There may be a future requirement to work on a shift basis outside of the normal 9 to 5 schedule, and the role may also transition More ❯

resilient hybrid infrastructure solutions across Azure and traditional platforms. Collaborate with DevOps, SecOps, and development teams to support deployments and maintain secure, reliable environments. Support incident response and perform root cause analysis of infrastructure-related issues. Contribute to disaster recovery and business continuity planning. Lead infrastructure product evaluations and take part in implementing new technologies. Ensure solutions More ❯

Drive process and quality improvements within the Service Department under the guidance of the Product Support Manager. Ensure technical quality and best engineering practices through data collection, research, and analysis during process improvements. Collaborate with the service commercial team to implement best practices, improve processes, and drive cost-saving initiatives. Produce clear and concise quality reports, audits, process flows … costs through better internal and contractor processes. Provide technical support and contribute to improving warranty and concession processes as needed. Essential Qualifications & Skills: Relevant engineering qualification(s) Strong data analysis, report writing, and project management skills Excellent knowledge of power generation processes Advanced Excel and Microsoft Office skills Proficiency in creating processes using Visio Ability to conduct research on … skills in English Clean UK driving license (category B) Desirable Experience: BEng (Hons) degree Experience in a similar role requiring problem-solving, technical interpretation, and report writing Experience with root cause analysis Proven track record of managing customer relationships Personal Attributes: Strong relationship management and communication skills at all levels Focused, resilient, and able to prioritize company More ❯