Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Intuita - Vacancies
to actually be consultants, not just bodies. A supportive, friendly team - we work hard and enjoy spending time together, whether it's in-person at socials or via silly Slack conversations. Dog friendly offices - we're a team of dog lovers, so we've made our offices dog friendly! Longer term our permanent hires attract the following key benefits as More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Intuita
to actually be consultants, not just bodies. A supportive, friendly team - we work hard and enjoy spending time together, whether it's in-person at socials or via silly Slack conversations. Dog friendly offices - we're a team of dog lovers, so we've made our offices dog friendly! Longer term our permanent hires attract the following key benefits as More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Outsource UK lTD
Change Management, ensuring adherence to best practices in IT service management. What you'll be doing: In the day-to-day operations, the individual demonstrates proficiency in ChatOps through Slack by creating channels, coordinating resources, and engaging with customers. This includes managing communication and collaboration among customer service representatives and high-level engineers to ensure seamless customer service. assist with … users through the process of creating tickets and directing them to standard operating procedures (SOPs) or Runbooks to resolve their issues. What we're looking for: Chat-Ops experience (Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting More ❯
