2 of 2 Remote Support Engineer Jobs in Merseyside

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that s raising the bar for service and support across the industry? We re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you love solving complex … problems, helping others succeed, and raising standards this role is made for you. What You ll Be Doing: Support our Installers Coach & Train Engineers in the Field Conduct Quality Audits and ensure installations meet high standards Root Cause Analysis (RCA) identify issues, implement real fixes Provide Actionable Feedback to the Business and Field Teams Deliver Training & Mentorship for new … Engineers Sign Off Engineers Competence post-training Support Large or Complex Installations as the technical lead Help Develop Training Materials, Online Courses, and Best Practice Manuals Audit Customer Aftercare Services and provide coaching where needed What You Bring: Knowledge of garage doors, components, and installation Skilled in troubleshooting & fault diagnosis Experience in performance coaching and auditing Excellent communication, especially More ❯

Are you a technically minded engineer passionate about renewable energy and ready to take on more responsibility in a growing global sector? We're working with a leading solar technology manufacturer to find a Technical Support Engineer who will play a key role in supporting customers across the UK. This is a home-based position, perfect for … someone with hands-on solar experience and a strong customer focus. What You'll Be Doing Provide technical advice and troubleshooting support to customers, installers, and service partners. Respond to queries via phone, email, and CRM regarding product or PV system issues. Support customers during installation, commissioning, and operation of solar PV projects. Work with monitoring platforms to … to ensure exceptional customer experience. Maintain accurate service records and escalate complex issues when required. Ensure compliance with UK regulations and product certification standards. Occasionally travel within Europe to support events or customer needs. About You Degree or equivalent qualification in Electrical, Power, or Electronic Engineering (or similar). Minimum 2 years' experience in the solar or renewable energy More ❯