Second Line Support Engineer
- Hiring Organisation
- Tailor Made Technologies
- Location
- Town, Merthyr Tydfil, UK
- Employment Type
- Full-time
rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements (SLAs). Strong communication skills are essential, as you will liaise with customers and third parties via phone and email. We offer a progressive working environment with exposure … Cisco, Draytek) Experience with Windows OS and Windows Server OS Familiarity with Office 365, Microsoft Azure, and Microsoft Intune Essential Skills & Attributes Excellent communication and organisational skills Results-driven with a proven track record of achievement Self-motivated, proactive, and resilient under pressure Strong team player ...