Service Management Jobs in Mid Wales

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Level 3 IT Service Desk Apprentice

Quintdown Business Park, West Road, Quintrell Downs, Newquay, England
KING'S COLLEGE LONDON BUSINESS LIMITED
The Service Desk is responsible for handling front line queries received from various sources, such as telephone, email, social media and self-service and to be successful you should have strong communication skills, both oral and written, and a passion for customer care. Role Main duties will include … As a trainee member of the Service Centre team, you will learn skills necessary for delivering high quality advice and support to staff and students of King’s College London, providing an exceptional personalised service for IT and FM related issues, whilst completing your vocational qualification. The Service Desk is responsible for handling front line queries received from various sources, such as telephone, email, social media and self-service and to be successful you should have strong communication skills, both oral and written, and a passion for customer care. You should have confidence interacting with users more »
Employment Type: Advanced Apprenticeship
Salary: £17,820.00
Posted: