1 of 1 Remote Microsoft 365 Jobs in Middlesbrough

ll be passionate about continuous learning and delivering outstanding service. Background in 1st line IT support or similar technical helpdesk environment Good familiarity with Microsoft 365 (Teams, Outlook, SharePoint, etc.) Comfortable working with ITSM systems to manage incidents and requests Solid understanding of ITIL principles and service … interpersonal skills - calm, clear, and professional under pressure Self-starter with excellent time management and problem-solving ability Bonus Experience (not essential): Exposure to Microsoft Azure environments ITIL certification Hands-on experience with 2nd line support tasks Company Benefits This company offers more than just a job - they offer More ❯