1 to 1 of 1 Problem Management Jobs in Middlesbrough

our dynamic and busy IT Department in the role of Lead End User Computing Officer. Your role will be to provide day to day management of an existing IT support team to ensure smooth running of IT End user computing technology. You will need to manage expectations and balance … and devices are maintained and updated in a timely manner. Maintains Information asset registers. Responsibility for Information & Information Systems Operational lead for the proactive management of the end user computing Infrastructures and processes, ensuring that they are proactively monitored, performance is maximised and end users receive the service expected. … have monitoring processes in place to ensure the integrity of the environments and to maximise performance for end users. Ensures that effective Incident and problem management control processes are in place and are actively managed in accordance with SLAs, utilising escalation processes both internal and external when required. more »