Uxbridge, Middlesex, England, United Kingdom Hybrid/Remote Options
RecruitmentRevolution.com
progression. The ideal candidate will: • Possess strong commercial awareness, particularly within SaaS business models• Have proven experience managing partner and customer relationships• Be proficient in Microsoft Office applications and CRM systems for opportunity management• Thrive on challenges and enjoy developing structured, strategic solutions• Demonstrate the ability to learn products in depth and maintain a high level of technical understanding• Bring More ❯
CRM Integration & Enablement Manager (Dynamics 365) – Uxbridge – Perm - £65-70K plus bens and bonus A leading international brand is seeking a CRM Integration & Enablement Manager to spearhead the rollout of Microsoft Dynamics 365 Customer Service across its EMEA and APAC operations. This is a high-impact role driving CRM adoption, optimisation and integration across a complex digital ecosystem. You … ll lead a multi-country implementation, working closely with internal teams and external partners to ensure a seamless, scalable and user-centric CRM experience for both B2C and B2B customer service functions. This includes integrating CRM with existing ERP and eCommerce platforms and supporting 20 regional subsidiaries through rollout and onboarding. Key Responsibilities Lead the full CRM implementation lifecycle, from … planning to rollout and ongoing optimisation. Collaborate with IT and third-party vendors to integrate CRM with ERP and eCommerce platforms. Define and improve customer service processes, data flows and user journeys. Deliver training, onboarding and support to drive CRM adoption globally. Monitor performance, user feedback and data integrity, ensuring continuous improvement. Support change management and communication activities throughout the More ❯
trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client interactions, sales activities, and forecasts using CRM software Qualifications: Educated to degree level Excellent communication, negotiation, and interpersonal skills Ability to work independently and as part of a team. Strong organisational and time-management skills. Results-oriented More ❯
Click & Collect and Headless commerce. Communicate technical trade-offs clearly to stakeholders and prioritise development backlogs. Expert in JavaScript, API protocols, message queuing, and synchronising data across POS, WMS, CRM, and loyalty systems. Strong knowledge of Adobe Commerce, Salesforce Commerce Cloud, or Shopify Plus APIs and architecture. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate More ❯
Enfield, Middlesex, England, United Kingdom Hybrid/Remote Options
Crimson
Click & Collect and Headless commerce. Communicate technical trade-offs clearly to stakeholders and prioritise development backlogs. Expert in JavaScript, API protocols, message queuing, and synchronising data across POS, WMS, CRM, and loyalty systems. Strong knowledge of Adobe Commerce, Salesforce Commerce Cloud, or Shopify Plus APIs and architecture. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate More ❯
the UK Managing Director. This role will be pivotal in delivering improvements across internal workflows and system use, particularly focusing on the enhancement of Dynamics 365/Operation/CRM to drive operational efficiency. Key Responsibilities Analyze and Optimize/Develop local business processes (Focus Operations/Supply Chain Management). Make sure that local processes are aligned with international … teams, serve as the primary point of contact for stakeholders. Handle strategic planning, resource allocation, and risk management Collaborating with international ERP technical teams to ensure Dynamic 365 and CRM configuration meets business needs Providing training, documentation, and post-go-live support to internal users Supporting continuous improvement initiatives and data integrity within the ERP and CRM system Qualifications & Skills More ❯
Boston Manor, Brentford, Middlesex, England, United Kingdom
Communicate Recruitment Solutions LTD
system. Scheduling & Dispatch Optimization:Utilize IFS tools (e.g., Dynamic Scheduling Engine, Planning Board) to streamline resource allocation and improve service response times. Customer Service Integration: Integrate service processes with CRM and Customer Support to ensure a seamless customer experience from case creation through field resolution. Testing & Documentation:Conduct functional testing, create test scripts, and develop user guides and training materials. … or IFS Applications 10 (or earlier). Understanding of service lifecycle management, asset maintenance, and customer support processes. Experience with integration points between Service Management, Finance, Supply Chain, and CRM modules. Ability to map business requirements to system functionality and design configuration accordingly. Strong documentation, training, and communication skills. Experience in workshops, UAT, and user training sessions. Preferred profile: Certification More ❯