2 of 2 Remote Digital Customer Experience Jobs in Middlesex

Lead Service Designer - Digital CX

Hiring Organisation
Sky
Location
Uxbridge, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead … Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland.

Lead User Researcher - Digital CX

Hiring Organisation
Sky
Location
Uxbridge, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across … transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors