1 of 1 Remote Inclusion and Diversity Jobs in Middlesex

looking for a Dynamics 365 F&SCM Functional Consultant to join its growing Business Applications team. The role will support a global user base, taking ownership of Level 1 and Level 2 support for Dynamics 365 Finance & Operations, and partnering with vendors on deeper technical issues, releases, and deployments. You'll work closely with colleagues across Salesforce, Data, and Web … teams to ensure smooth integration and reporting across platforms - while continually improving end-user experience and system performance. What you'll be doing Provide day-to-day support for Dynamics 365 F&O, managing incidents, service requests, and user queries. Escalate and coordinate with managed service partners for advanced issues (L3/L4). Create and maintain internal knowledge base … content and training materials. Analyse incident trends, identify root causes, and recommend improvements to reduce ticket volumes. Collaborate with business and IT stakeholders to deliver enhancements aligned with D365 best practices. Participate in governance and change management processes (CAB). What you'll need Proven experience supporting Dynamics 365 F&O (or AX 2012) in a global environment. Strong functional More ❯