Dynamics 365 Implementation Lead
Uxbridge, Middlesex, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Parkside Office Professional
Hands on in leading the implementation project for MS Dynamics 365 Experience in roll out in Multi- countries MS Certificates Job Title: Dynamics 365 Implementation Lead Location: Uxbridge, London (Hybrid) Salary: £70,000–£75,000 Right to Work: Must hold UK settled status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead … for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems, including D365 F&O and Salesforce Commerce Cloud , and ensuring a seamless experience for both B2C and B2B … and ongoing support to drive adoption Monitor CRM adoption, performance metrics, and user feedback for continuous improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and More ❯
Employment Type: Full-Time
Salary: Salary negotiable
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