3 of 3 Remote Service Management Jobs in Middlesex

You'll collaborate with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including case management, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service … be responsible for delivering customer integrations as well as supporting internal business integrations. Other applications on the platform where experience is preferred are Field Service Management (FSM), IT Service Management (ITSM) and Strategic Portfolio Management (SPM). You will work closely with key users to … Create innovative solutions to drive efficiencies for business stakeholders Manage and coordinate technical projects Skills & experience: Functional Strong expertise and an understanding of customer service business processes Skilled in requirements analysis, functional and technical design, testing, and agile methodologies Strong analytical and problem-solving abilities Knowledge of ITIL (preferred More ❯

that next level of excellence. You'll be at the forefront of infusing cutting-edge AI into IFS Cloud, revolutionizing Enterprise Resource Planning, Asset Management, and Field Service Management. Get ready to tackle high-stakes challenges like IIoT, predictive maintenance, forecasting, anomaly detection, optimization, and unleashing generative AI. … Sounds exciting? Are you ready for the market leader in FSM? Then we look forward to receiving your complete application through our online applicant management system, stating your salary requirements and earliest possible starting date. Interviews and selections will be carried out continuously. As a step in our recruitment More ❯

of excellence. You'll be at the forefront of infusing cutting-edge advanced analytics and AI into IFS Cloud, revolutionizing Enterprise Resource Planning, Asset Management, and Field Service Management. Get ready to tackle high-stakes challenges like IIoT, predictive maintenance, forecasting, anomaly detection, optimization, and unleashing generative AI. … Sounds exciting? Are you ready for the market leader in FSM? Then we look forward to receiving your complete application through our online applicant management system, stating your salary requirements and earliest possible starting date. Interviews and selections will be carried out continuously. As a step in our recruitment More ❯