1 of 1 Remote UX Engineer Jobs in Middlesex

Contract Role: Technical Support Engineer - UX Location: Staines (Hybrid - 2 days per week onsite) Contract Length: 12 months Start Date: ASAP Hours: 40 per week/8 per day The Role We are seeking a Technical Support Engineer - UX to act as a customer advocate, providing expert technical support to users and administrators of … to troubleshoot, resolve, and provide root cause analysis for technical issues, while maintaining high standards of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. Act as a customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing sessions. Create scripts to automate troubleshooting and repetitive tasks. Support application … written and verbal. Ability to handle complex issues, escalations, and work effectively under pressure. Team player with strong collaboration skills. How to Apply: Please submit your CV detailing relevant UX, SaaS support, and platform troubleshooting experience. *Rates depend on experience and client requirements More ❯