to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable expertise providing a proactive user and systems support service in a Windows environment. You will have deep experience with Office 365, WindowsServer, Azure and Active Directory and will be a natural problem solver with a passion … for technology. Key requirements include: Strong background in 3rd line IT support and infrastructure management Strong knowledge of WindowsServer and Windows client environments Hands-on experience with Microsoft Azure, Microsoft Intune, and cloud migrations Solid understanding of networking, firewalls, and security best practices Proven track record of technical project delivery As part of More ❯
for this role of significant responsibility, you MUST be a consummate communicator with demonstrable expertise providing a proactive 1st - 3rd line user and systems support service in a Windows environment. You will have deep experience with Office 365, WindowsServer, Azure and Active Directory and will be a natural problem solver with a passion … for technology. Key requirements include: Strong background in 2nd and 3rd line IT support and infrastructure management Strong knowledge of WindowsServer and Windows client environments Hands-on experience with Microsoft Azure Solid understanding of networking, firewalls, and security best practices Proven track record of technical project delivery As part of a dynamic team More ❯
technical teams, ensuring smooth delivery and operational excellence. Key Responsibilities: Provide technical support and coordination across infrastructure and project tasks. Manage and troubleshoot issues related to Active Directory, WindowsServer, and telephony systems (including call recording). Collaborate with managed service providers and overseas IT teams to align infrastructure standards. Ensure compliance with IT policies, procedures More ❯
issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments and Active Directory user accounts, permissions, and group policies. Provide first-line and second-line support for Azure AD , Intune , and other Microsoft cloud services. Assist … with endpoint management, device enrolment, and configuration using Microsoft Endpoint Manager . Support and maintain networked printers, Windows servers, and basic networking components (DNS, DHCP, VPN). Support of AV hard and software Security Support and maintain IT system security and data protection. Work in alignment with cybersecurity policies under the guidance of the IT Security & Risk Manager. More ❯
with all technical activities within planned timeframes and ensuring that project governance is followed. • Management and troubleshooting of incidents relating to: o Active Directory including Group Policy o WindowsServer environment o Telephony and related infrastructure including Contact Centre and Call Recording applications • Working with the infrastructure hosting provider to ensure infrastructure is aligned to the More ❯
