4 of 4 1st/2nd Line Support Jobs in the Midlands

IT Support Engineer (1st / 2nd line) Overview We are looking for an enthusiastic and reliable IT Support Engineer, based in Birmingham, to join a busy and supportive technology team on a 3-month contract . This position is ideal for someone with a strong understanding in 1st line support and some exposure to 2nd line tasks, who is excited to learn, develop new skills, and contribute to a friendly, collaborative environment. You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role … strong communication skills, and a genuine passion for IT. Key Responsibilities Act as the first point of contact for IT incidents and service requests Provide remote and deskside support for laptops, desktops, and mobile devices Troubleshoot hardware, software, and network issues Log and manage tickets through the service desk system Support users with Windows OS and More ❯

IT Support Specialist Location: Lenton Lane area, Fully Office-based Salary: £30-32K (dependent on experience) We are looking for a proactive and highly experienced IT Support Specialist to act as the first point of escalation for IT queries, providing 1st and 2nd line support across the … Microsoft 365 and Windows Server environment, you’ll manage support tickets, resolve technical issues, maintain security standards, and carry out routine maintenance tasks. The role includes onboarding / offboarding staff, managing hardware resources, and supporting wider IT projects and infrastructure activities. Key Responsibilities Provide 1st and 2nd line IT support … Annual paid professional development day + training allowance Dental plan, gym allowance, sustainable travel allowance Volunteering days and charity support schemes Employee Assistance Programme Free Friday breakfast / team lunch On-site coffee house Free local off-site parking More ❯

Software support person required to work in a small and friendly collaborative team, proving first and second line … support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this is not hardware / pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS Report Builder. Ability to manage … multiple support cases Full UK driving licence (occasional site visits). Apply now More ❯

My client based in Nottingham has an urgent requirement for an IT Support Engineer to join on an initial 4 month contract with possible extensions thereafter. This is a fantastic role and company name to get … on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯