5 of 5 Remote 1st Line Support Jobs in the Midlands

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 We're looking for a 1st line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established … Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a true force to be reckoned … know everything, but you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Active Directory and More ❯

Junior 1st Line Support Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity … is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1st Line Support Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of … months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable More ❯

Junior 1st Line Support Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity … is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1st Line Support Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of … months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable More ❯

Support Analyst, 1st line, Service Desk, Healthcare COR7353 This is a great opportunity for an enthusiastic and personable 1st Line Support Analyst or Service Desk Analyst, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector … is to find someone that is energetic, enthusiastic, technically-curious, with a genuine desire to develop a career in IT support, coupled with a “can-do” attitude! 1st line IT support, with service desk experience preferred Microsoft desktop technologies such as Windows 10 Office 365 Active Directory Citrix Any experience of providing IT … hear from you! If, though, you think this role could be right for you and you’d like to learn more, then please apply now! Support Analyst, 1st line, Service Desk Analyst, Healthcare Corriculo Ltd acts as an employment agency and an employment business. #GB, #ChannelB More ❯

Job Title: First Line Support Analyst Location: Leicester (Hybrid after probation) Salary: £ 24,000 Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you'll serve as the … first point of contact for IT support queries, assisting users across the organisation. You'll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software, mobile devices, and other technical equipment. Log and resolve … incidents, problems, and service requests both remotely and in- person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes for new team members, ensuring appropriate account and system access. Follow defined support More ❯