2 of 2 Remote/Hybrid 1st Line Support Jobs in the Midlands

1st Line IT Support Engineer role working for a leading property firm in Birmingham city centre. The role is full time and offers 1 day working from home (Friday). Client Details My client is a successful property organisation based in Birmingham city centre looking … 1st line IT Support Engineer. Description Provide first-line IT support to users, responding to queries and troubleshooting issues. Log and manage support tickets, ensuring timely resolution or escalation where necessary. Set up and configure hardware, software and user ...

Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for small, friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/software problems … escalating complex cases to senior engineers. This role provides a strong foundation for progression into 2nd line, networking, or cloud roles. You'll work in a supportive environment where team lunches, knowledge sharing, and celebrating wins are part of the culture, making it ideal for someone who enjoys ...