Supporter Journey Executive - CRM
- Hiring Organisation
- The Woodland Trust
- Location
- Grantham, Lincolnshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
Supporter Journey Executive to provide technical support, deliver and optimise supporter journeys. The Role: • Build, configure and deploy supporter journeys using Dynamics 365 / CRM tools. • Support set up and refinement of triggers, workflows and conditional text. • Troubleshoot any journey issues and provide resolutions to operational blockers. • Design … execute journey tests including A / B testing, segment testing and trigger testing. • Identify opportunities to simplify or improve processes within the system and provide practical support and advice to internal users. • Ensure accuracy, consistency and timely delivery throughout your workload. ...