2nd Line Support Analyst - 24/7
Nottingham, Nottinghamshire, United Kingdom
Akkodis
IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. The Responsibilities * Batch Monitoring and Management. * Event/Alert Monitoring and Management. * Incident Management - respond to service calls and resolve incidents to More ❯
Employment Type: Permanent
Salary: £28000 - £31000/annum
Posted: