s what drives you to be better, be more and ultimately, be more fulfilled. Role definition This role will be to provide overall hardware / software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. … in a highly dynamic environment. Responsibilities:- Adhering to SLAs. ITIL Processes awareness and adhering to ITIL process workflow. Reporting to the HCL Track Lead / Team Lead. Handling tickets / requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems Troubleshooting technical … and employee satisfaction Performing asset inventory activities as needed Create documentation for processes and procedures of day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues; Reimaging computers / hard drives / etc. Providing frontline customer Support, including More ❯
Field Service Engineer / Field Support Technician who can fault-find hardware and software applications and break-fix hardware devices, who also has excellent client-facing skills is required for a well-established company that delivers and supports a wide range of technical … that you have experience in either IT Technical Support, Electronic Equipment Installation, or a similar environment where you have installed, supported, and troubleshooted electronic / technical devices / hardware. SALARY: £27057 per annum (Including On-Call Supplement) JOB TYPE: Full-Time, Permanent WORKING HOURS: 13 Hour Shifts … DUTIES Your duties as Field Service Engineer / Field Support Technician will include: Conduct daily visits to client locations for the purpose of Breakfix install, refurbish and maintain EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi and other pertinent More ❯
Field Service Engineer / Field Support Technician who can fault-find hardware and software applications and break-fix hardware devices, who also has excellent client-facing skills is required for a well-established company that delivers and supports a wide range of technical … that you have experience in either IT Technical Support, Electronic Equipment Installation, or a similar environment where you have installed, supported, and troubleshooted electronic / technical devices / hardware. SALARY: £27057 per annum (Including On-Call Supplement) JOB TYPE: Full-Time, Permanent WORKING HOURS: 13 Hour Shifts … DUTIES Your duties as Field Service Engineer / Field Support Technician will include: Conduct daily visits to client locations for the purpose of Breakfix install, refurbish and maintain EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi and other pertinent More ❯
Moves and Changes across client sites. Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per week plus OT if called out at 1.5 times Key responsibilities Travel between a wide variety of customer … and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide … customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and More ❯
bromsgrove, midlands, United Kingdom Hybrid / WFH Options
Tela Technology
service for all support queries and adhering to all service management principles On site visits as required, for both scheduled work, project and break-fix jobs Supporting users in the correct use of equipment by providing any necessary guidance, training and advice Acting as … provide. Technically, the candidate will need to be experienced in: Azure and other High Availability hosting environments VDI platforms Device and Endpoint management (MDM / MTD) platforms such as Intune, SOTI, ABM and Android enterprise Routing and Networking experience, VLANs, Multisite VPN, Managed Wireless, Firewalls EDR / XDR … due to potential on site work with customers in education establishments. Work Location This is predominantly an office-based role, with 2 days p / w in our Hampton in Arden Head office, and 2 days p / w in our Bromsgrove office. Some customer on site work More ❯
Droitwich, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
ETS Technical Selection
This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel … / 6 days) to mostly Western Europe customers. Significant time off in lieu of travel is offered to allow you to recharge your batteries (in addition to a generous travel allowance and company credit card). Travel is scheduled 6-8 weeks in advance (no emergency call out). More ❯
worcester, midlands, united kingdom Hybrid / WFH Options
ETS Technical Selection
This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel … / 6 days) to mostly Western Europe customers. Significant time off in lieu of travel is offered to allow you to recharge your batteries (in addition to a generous travel allowance and company credit card). Travel is scheduled 6-8 weeks in advance (no emergency call out). More ❯