etc, as well as internal training on the Gigaclear network, fibre splicing and testing? A starting salary of £28,000 to £32,000 dependent upon experience and current qualifications / accreditations? Reporting to the Operations Manager the Field Engineer will then be responsible for a variety of tasks involved in the BreakFix of the Gigaclear FTTH / FTTP network. Works will include traditional (civils / buried) and PIA underground and overhead. The Field Engineer will be responsible for ensuring all works meet Gigaclear standards as well as compliance with NRSWA, SROH and the relevant build, breakfix & fibre specifications. Key Accountability … Fix schedules, working with stakeholders to deliver on time, safely and to standard BreakFix could include – traditional underground / buried network as well as PIA overhead and underground issues and fix Service repair on PIA PON network communities Initial first response to Gigaclear’s overhead More ❯
are looking for an enthusiastic Customer Engineer to join our dynamic team. This position is well suited to an individual that is looking to advance their career in engineering / IT and gain hands-on experience in a thriving and supportive workplace. Position Summary & Key Areas of Responsibility: To diagnose faults, make repairs and to replace modules on ATM … s and associated peripherals. Responsible for installation, maintenance, and repairs on equipment within an assigned territory / region to ensure continuity of customer operations and a high levels of customer satisfaction Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements … May require prolonged travel, carrying and lifting tool kit / parts of varying weights. May require bending / squatting, walking / standing / sitting for prolonged periods The role requires the ability to work on your own with minimal supervision and to be able to manage your time effectively and pro-actively Company vehicle with fuel More ❯
are looking for an enthusiastic Customer Engineer to join our dynamic team. This position is well suited to an individual that is looking to advance their career in engineering / IT and gain hands-on experience in a thriving and supportive workplace. Position Summary & Key Areas of Responsibility: To diagnose faults, make repairs and to replace modules on ATM … s and associated peripherals. Responsible for installation, maintenance, and repairs on equipment within an assigned territory / region to ensure continuity of customer operations and a high levels of customer satisfaction Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements … May require prolonged travel, carrying and lifting tool kit / parts of varying weights. May require bending / squatting, walking / standing / sitting for prolonged periods The role requires the ability to work on your own with minimal supervision and to be able to manage your time effectively and pro-actively Company vehicle with fuel More ❯
Employment Type: Permanent
Salary: £30000 - £33000/annum Private health insurance ? Pension
Field Service Engineer /Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client … locations to deliver IT break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites … to carry out IT break-fix, installations, and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customer service, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a More ❯
Field Service Engineer /Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client … locations to deliver IT break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites … to carry out IT break-fix, installations, and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customer service, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a More ❯
Field Service Engineer /Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client … locations to deliver IT break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites … to carry out IT break-fix, installations, and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customer service, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a More ❯
Field Service Engineer /Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client … locations to deliver IT break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites … to carry out IT break-fix, installations, and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customer service, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a More ❯
Field Service Engineer /Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client … locations to deliver IT break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites … to carry out IT break-fix, installations, and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customer service, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Cerco
Field Service Engineer /Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client … locations to deliver IT break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites … to carry out IT break-fix, installations, and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customer service, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a More ❯
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Nottingham / Derby Package:Competitive Salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up … lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Undertake day to day operational work (including server / desktop / laptop / patching / LAN / printer / software) in designated customer sites to meet SLA and KPI requirements, ensuring that all … ISMS, Health & Safety & Quality requirements on customer site to protect the data, quality of work and safety and well-being of all employees. Escalate to the Service Delivery Manager / Service Operations Manager any issues with the services Ricoh provide that will not meet the respective service / project delivery targets. Completes any other relevant duties applicable to More ❯
Kingston upon Hull, City of Kingston upon Hull, East Riding of Yorkshire, United Kingdom
Ricoh
lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Undertake day to day operational work (including server / desktop / laptop / patching / LAN / printer / software) in designated customer sites to meet SLA and KPI requirements, ensuring that all … ISMS, Health & Safety & Quality requirements on customer site to protect the data, quality of work and safety and well-being of all employees. Escalate to the Service Delivery Manager / Service Operations Manager any issues with the services Ricoh provide that will not meet the respective service / project delivery targets. Completes any other relevant duties applicable to … the scope of the role as requested to meet the requirements of the contract or if requested by the Service Delivery Manager / Service Operations Manager. Ensure Minor Change, Incidents and any Work Package or Project work are scheduled / undertaken to ensure that all agreed timescales and service levels are met. Maximise revenue by identifying potential business More ❯
Installation Technology Limited Full time London, United Kingdom Posted on 25 / 06 / 2025 Installation Technology is a company specialising in the design and installation of advanced ICT network infrastructure for its customers; it also provides managed network support services in education, healthcare, transport, and media sectors. Headquartered in Woodley, just east of Reading, it has offices … are part of a Network Engineering team responsible for supporting and developing scalable, maintainable, highly available network architectures (such as 24x7x365) that meet business objectives and SLAs or break-fix agreements. Engineers must be willing to work unsociable hours, weekends as required, and participate in an on-call rota. Key Responsibilities Support the network … break-fix team in configuration and maintenance of network equipment Carry out data cable installation and maintenance requirements Install containment systems Read and interpret CAD drawings, technical designs, and work to programme schedules Possess a full driving licence (desirable) Requirements Understand the fundamentals of Networking and the OSI model Understand issues involved in administering More ❯
services to our Managed Service customers. This is a full-time field-based role with flexibility to work across various healthcare settings. Youll be responsible for installations, upgrades, break-fix support, and ongoing system maintenance. What youll do As an IT Managed Service Engineer, youll deliver technical services efficiently and professionally, ensuring customer satisfaction … maintain accurate documentation, and collaborate with internal teams to resolve issues swiftly. Key responsibilities include: Install and commission new systems, and upgrade existing hardware / software. Provide break-fix and BAU support to customer systems. Maintain regular communication with customers during service delivery. Log and report issues thoroughly, referencing historical data where applicable. … set you apart: Experience in service desk or technical support roles. Knowledge of Microsoft server and workstation operating systems. Experience with virtualization technologies (e.g., Hyper-V). Strong TCP / IP and Windows networking skills. Familiarity with MS Active Directory and configuration of switches / routers. Experience troubleshooting peripherals in NHS or corporate environments. Excellent planning, reporting, and More ❯
AV Support / Service Engineer - This is a new fresh position seeking someone with at least 5years of service experience. The position is after a very technical AV Engineers that has the ability to fault find /fix and maintain integrated AV systems that have been installed in a one-off environment. You will look … and certifications YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A / V AUDIOVISUAL AUDIO-VISUAL AUDIO / VISUAL SOUND AUDIO Q-SYS QSYS DSP CRESTRON VIDEOWALL LED BARCO DIGITAL SIGNAGE CHRISTIE MICRO-TILES SERVICE SUPPORT MAINTAIN MAINTENANCE BREAKFIX LONDON ESSEX KENT More ❯
Structured Cabling Engineer (Managed Services Engineer) Onsite at customer sites in and around the Bristol and South West area Permanent Summary We are seeking a Structured Cabling Engineer / Managed Services Engineer to join an existing team. You will be working across several of our customers sites and will be carrying out tasks such as breakfix, installations etc. This is a great opportunity for anyone who has been working in the Fibre / Data / Voice arena and who is looking to grow and develop their skill set. Some of the key deliverables of the role will include: Always operate in a safe manner and in accordance … this role which we can assist in obtaining Driving Licence will be required Benefits include: Company van provided 25 Days Holiday + Bank Holidays with an option to Buy / Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24 /More ❯
is expected to be both carrying out on the job training and academic qualifications whilst being mentored. The ICT Apprentice is expected to carry out application training for IT / ERP users. Role Duties and key responsibilities: To learn all aspects of I.T. infrastructure, including network topology Drive ongoing I.T. projects with support from the I.T. Manager and 3rd … To understand the software, hardware and hardware integration (scanners & printers) to support the visual application in its current remote version, by tablet and potential future cloud variants Supporting SQL / Crystal / SSRS coding. Data extraction and data insertion Learn PowerBI and PowerApps Promote Cyber Security measures in GB Training Network administrator / IT administrator Apprenticeship Standard … IT Interest in Business studies Ability to travel Able to work in group form Qualifications English and Maths GCSE, grade 5 or above (Essential) ICT GCSE, grade (A*-C / 9-4 or equivalent) (Desired) About the Employer PREFORMED LINE PRODUCTS (GB) LTD PLP Andover is part of a global group that has a strong culture for employing apprentices More ❯
are able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware breakfix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in … the ITSM toolset or equivalent ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware / software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to ensure adherence to contractual SLAs. … when others should be involved. ITIL Foundation Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf Apple Device Management Windows 10 / 11 Active Directory / Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop and Desktop PC diagnosis. Customer More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
are able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware breakfix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in … the ITSM toolset or equivalent ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware / software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to ensure adherence to contractual SLAs. … when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10 / 11 Active Directory / Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop and Desktop PC diagnosis. Customer More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Sanderson Recruitment
Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents / requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and … Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic software problems Capable of building (o / s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not … essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+ / CCNA Dell / Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Pay Rate ( Outside of IR35) Pay Model: £ 128.40 per day (for initial 4 weeks). After 4 weeks, £21.40 per closed call More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Sanderson Recruitment
Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents / requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and … Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic software problems Capable of building (o / s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not … essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+ / CCNA Dell / Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Pay Rate ( Outside of IR35) Pay Model: £ 128.40 per day (for initial 4 weeks). After 4 weeks, £21.40 to £35.00 per More ❯
can range from hardware and software IT incidents and be both remote support and in-person. Role Main duties and responsibilities Service Desk and Technical Assistance: · First line ‘break-fix’ assistance to school-based users as directed by the site Service Desk queue · Use the service desk software to report, log and correspond to … based staff to inform them of the action and progress of reported problems · Assist school-based staff and students with technical issues* · Provide high levels of customer service Hardware / Software Support and Fault Diagnosis: ·First-line support for workstation and laptop support. Assessment and resolution of hardware / software issues · First line support for printers. Basic assessment … and resolution of hardware issues · First line support for ICT peripheral devices (USB devices, Scanners, tablets, etc)* Assessment of hardware / software issues · First line support for interactive whiteboards and projectors. Basic assessment and resolution of hardware issues · First-line support for wireless access points and hardwired network points. Basic assessment and resolution of issues · Complete troubleshooting tasks on More ❯
Specialist will act as an escalation point for the Desktop Support team members and must possess an advanced technical background to resolve all in-scope support services, including break-fix, deskside support, telecom support, new system installation and VIP support. The Senior Desktop Support Specialist will be assigned a daily senior shift which they … during assigned senior shift to ensure that all tickets are handled appropriately. Responsible for tracking problems from the beginning through resolution for all tickets received during mailbox shift and / or assigned directly to you. Mentors and Tier I and Tier II team members. Supports remote access setup for consultants, provides expert support and escalated mobile device issues. Works … tasks to resolve any compliance issues outlined by Security. Works with Security to assist in troubleshoot security tools. Demonstrates flexibility and innovation when challenged with non-standard technology and / or support scenarios. Recognizes and identifies potential areas where existing policies and procedures require change or where new ones need to be developed to support active or new projects. More ❯
Senior Customer Engineers provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. Senior Customer Engineers can also provide basic Wintel server installation, configuration, administration, and breakfix repairs. A Senior Customer Engineer is hardware and software skilled and accredited through the appropriate vendor training programs. Required to work on MOD so … where required to travel to different customer satellite sites so clean driving license required • Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10 / Win11 environment. HP, Dell and Lenovo. • Mac OS experience and knowledge, desktop and Mac Book • Good MS office products experience - Office 365 and Teams. • Experience of using Apple, Android … in Server technology including datacentre – HP Proliant G8 - G10, Dell server, Lenovo blades. Back-ups, Tape library, storage, configuration and hardware. • Cisco knowledge • Excellent customer skills are essential IND / LET More ❯
individual customer clearances which is essential to the role. You would need to be open upon request to be part of an on-call rota if required. Hardware Break … fix competency and experience would be preferable, but training will be provided. An in-depth knowledge of the Microsoft product suite is essential including Win 7 / 10 & 11 along with Office365. Good customer facing skills and communication is crucial Contact Steve Hill on 07825837229 IND / LET More ❯
individual customer clearances which is essential to the role. You would need to be open upon request to be part of an on-call rota if required. Hardware Break … fix competency and experience would be preferable, but training will be provided. An in-depth knowledge of the Microsoft product suite is essential including Win 7 / 10 & 11 along with Office365. Good customer facing skills and communication is crucial Contact Steve Hill on 07825837229 IND / LETd02fcfcb-6df4-40ee-95cf-3eb059ce3173 More ❯