Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Hogan Lovells
Service Management principles are followed. Oversee and manage system changes, deployment of applications, monitoring of service health and troubleshooting problems whilst ensuring a good service is maintained. Ensure effective CapacityPlanning, Reporting and Monitoring processes are in place to cover services within the remit of the Core Services and Platforms team as defined in the Terms of Reference. More ❯
Chesterfield, England, United Kingdom Hybrid / WFH Options
Brightwell
data-led decision-making and continuous improvement. What you’ll do: Support the Operational Insight Manager and business stakeholders in defining MI reporting requirements. To support the Head of Planning & Reporting in defining the right KPIs and operational metrics to meet our corporate objectives and client deliverables. To recommend, build and continually develop reporting outputs that enable performance to … managed and improved, presenting updates and seeking feedback from stakeholders. Maintain a pipeline of development and analytical work in line with agreed priorities as defined by the Head of Planning & Reporting. Provide data and analytical support across the Planning & Reporting team as required to facilitate delivery of team outputs including capacity plans, member data reports and change … proven track record in business intelligence, ideally within pensions or a financial services or regulated industry. Desirable A basic knowledge and understanding of the range of services provided by capacityplanning, business insight and quality assurance functions. Experience utilising R or Python. ETL experience with JSON API’s and building and maintaining SQL server stored procedures. Why Brightwell More ❯
Wolverhampton, West Midlands, United Kingdom Hybrid / WFH Options
E-PPL Limited
Build Planner to support our customer based in Wolverhampton. This is an exciting opportunity to to contribute to the development and delivery of business processes for the EDU build planning operations, resource and capacityplanning for all programmes. Youll also help in identifying and delivering continuous improvement projects on all EDU builds. The Build Planner role is … Bill of Materials. Proficient communication and organisation skills to work with multiple simultaneous tasks and driving license for occasional travel between Whitley & Lyons Park. Desirable Skills: Experience in a planning and parts environment. Experience in stakeholder management. Proficient in problem solving. Data driven profile, with experience with excel reports, crossing data from multiple sources using formulas, pivot tables and … Power Query, Custom Functions and other) Business Intelligence Knowledge, capable to produce dashboards from scratch and work in the maintenance (Power BI, Tableau or any other similar tool) Project Planning software skills, like Microsoft Project, Oracle P6, Wrike or similar tool. Benefits Free onsite parking £26- £29 per hour Outside IR35 We are a Forces friendly employer, and welcome More ❯
West Bromwich, West Midlands, United Kingdom Hybrid / WFH Options
West Bromwich Building Society
Technical Support Team Leader. You will be responsible for managing the Technical Support team within operations and optimising resource across Operations and the Contact Centre through effective forecasting and capacityplanning, driving effective performance so that KPIs are delivered. Have responsiblility for driving efficiency through effective process design, innovation and automation where possible. They will provide input to More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
JLP Insights & Media website
effectively across the Partnership. You will define the appropriate outcomes and then ensure key stakeholders in Technology Product and Platform teams are carrying out the required activities relating to Capacity, Disaster Recovery (DR), Business Continuity (BC), Risk and Service Design & Transition. You will ensure technology and security controls are effectively and proportionately monitored and managed across the Technology function. … is based at our Bracknell site once a week As the Service Assurance Lead you will own the decisions for: Defining and implementing the appropriate guardrails predominantly relating to Capacity Management and service continuity Ensuring Product and Platform teams are compliant with the above, providing subject matter expertise and intervening where required Drafting and ongoing management of assurance outcomes … with third party suppliers and contracts You will also have key input into decisions on DR/BC Testing, Risk Management, Audit, Business CapacityPlanning - key business events and processes which feed into Operations (change management). You will work closely with the other Service Management areas and interface with the established Product & Platform teams to embed capability More ❯