10 of 10 Remote Client Onboarding Jobs in the Midlands

responsible for: Forming trusted advisor relationships with key CIS clients Utilising industry leading cloud optimisation solution (CloudHealth) to proactively manage clients Cloud estate Performing end to end technical onboarding of clients Cloud estate into the CloudHealth platform Providing detailed reporting as part of a scheduled service Identifying cost savings and infrastructure optimisation opportunities in clients public cloud environments More ❯

a friendly, fast-paced team. What Youll Do Support clubs via phone, email & helpdesk Troubleshoot queries and escalate development needs Deliver online and in-person system training Support customer onboarding & data set-up Keep CRM/helpdesk records accurate Build relationships that support customer retention What Youll Bring Strong IT/web skills + problem-solving mindset Confident More ❯

Contract Role – Onboarding & Cards, Payments Business Analyst (Banking) - Northampton/Hybrid – 12 months initial – Inside IR35 We are seeking an experienced Business Analyst (Cards … Payments & Onboarding) to join a leading UK banking organisation on a 12-month contract. The successful candidate will work across critical change initiatives focused on improving customer onboarding journeys, card issuance, and payment processes. You will play a key role in defining requirements, optimising business processes, and supporting the delivery of compliant, efficient, and customer-centric … Analyst within the Banking or Financial Services sector. Strong understanding of Cards and Payments (credit/debit card processing, payment gateways, settlements, and authorisations). Solid knowledge of Customer Onboarding and KYC/AML processes. Experience working on regulatory, digital transformation, or operational improvement programmes. Demonstrated ability to gather, analyse, and document complex business and functional requirements. Experience More ❯

Macildowie are working exclusively with this flexible and supportive SaaS/Tech client based in Nottingham city centre. They are looking for a Customer Account Manager to join their compact, cooperative team. This is a high impact role... The Customer Success Manager will be a key stakeholder in influencing the product roadmap, working closely with leadership and the development … make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we More ❯

customers to understand requirements and translate them into SAP functionality. Manage inventory processes including cycle counting and stock control. Analyse system data to identify and implement improvements. Support onboarding of new customers into the warehouse system. Maintain and report on test matrices for system … changes. Collaborate with international SAP teams to ensure system alignment. Provide operational support to warehouse teams. Deliver training and development for SAP support staff. Drive continuous improvement initiatives across client operations. Candidate Profile Experience as a SAP Key User in an ERP environment. Strong working knowledge of SAP WMS, Power BI, and Microsoft Office tools. Proven ability to liaise More ❯

Principal PHP Software Engineer Reference: BH-357p Job Type: Permanent Location: Fully Remote with in-person meetups every 2 months Salary: up to £100,000k per annum About The Client: Our client is a fast-growing HealthTech company rethinking pharmacy workflows. They replace outdated systems with smart hardware and provide full onboarding and training. Their platform … powers operations, integrates with NHS services, and supports robotics. Theyre hiring a Principal PHP Software Engineer to lead engineering, drive improvements, and mentor the team. Overview: Our client is looking for a Principal PHPSoftware Engineer to take a leading role in their engineering team. Youll be hands-on with their Laravel-based backend, while also guiding architectural decisions, mentoring … with the leadership team to report monthly technical progress, including involvement in NHS stakeholder meetings and cross-functional updates. Collaborate with support and installation teams to ensure smooth customer onboarding and operational stability. Take ownership of platform stability, patching processes, and software security. Design and optimise MySQL (RDS) databases for performance and scale, particularly for data retention and More ❯

door ? Successful applicants will be eligible to apply for a rental deposit loan Responsibilities May Include the Following: ? Learn, assimilate and keep up to date with industry technology ? Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings ? Have a competitive nature to challenge yourself, meet … and day-to-day account management to allocated customers ? Support business growth through prospecting and lead generation, identifying potential customers and engaging them to create new business opportunities. ? Shadow client calls and assist senior team members in onboarding new customers, helping to ensure a smooth and positive start to the client relationship. ? Assist other departments in More ❯

office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays Our client is an ambitious, rapidly growing financial technology business with a presence in the UK and US. Their solutions help private and public sector organisations improve how they work with … Birmingham office Clear earning potential through a structured commission scheme Comprehensive benefits - private medical, life assurance, pension and salary-sacrifice schemes Supportive, collaborative culture with a strong focus on client outcomes What you’ll do Onboard new clients and set them up for long-term success Build strong relationships with key contacts, helping them achieve their goals and see … who may be at risk and put proactive support plans in place Provide ongoing training and support, including online sessions and group demonstrations Gather feedback and testimonials to showcase client success and improve the service Consistently meet targets for client retention and growing existing accounts Manage your day-to-day activities and pipeline in the customer relationship management More ❯

The Role This is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving. You'll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the … new platform can be overwhelming for customers, the ability to reassure users, explain technical steps clearly, and deliver excellent service is essential. Key Responsibilities Provide first-line and onboarding support to new customers, including initial setup and data checks Troubleshoot user issues via phone and email, escalating when needed Help coordinate customer go-live schedules with internal teams … with customers through timely, proactive support Ensure all support cases are accurately logged and resolved in a professional manner About You 2-3 years experience in software support, onboarding, or a customer-facing IT role Ability to explain technical steps in a simple, friendly, and confident manner Strong customer service skills and the ability to build rapport Organised More ❯

As Project Analyst , you will support the coordination and delivery of asset tracking projects. Youll work closely with internal teams, external developers, and customers to ensure platform updates, onboarding and feature updates are managed smoothly from end to end. Youll also act as the first point of contact for technical issues related to the portal or tracking products. … customer needs into clear technical briefs Manage and test platform updates, change requests, and bug fixes Be the first point of contact for portal-related technical issues Support customer onboarding and field queries directly (some travel required) Assist sales and operations in configuring and launching new customer accounts Build reports and dashboards in Tableau (training provided) Maintain documentation More ❯