1 to 25 of 29 Remote/Hybrid Client Onboarding Jobs in the Midlands

Senior Manager, MI & Transformation

Location
Birmingham, England, United Kingdom
help navigate challenges, unlock potential, and achieve the extraordinary. What will you be doing? We are seeking a Senior Manager, MI & Transformation join our Client Onboarding team in Birmingham This is a strategic leadership role responsible for shaping the future of the client onboarding through management information, operational insight, data governance and transformation. Reporting into the Head of Client Onboarding - Operations and Strategy, the role is responsible for; Leading the firms MI capability while driving operational excellence, technology adoption and strategic change across end-to-end onboarding ...

Client Inception Lead

Location
East Midlands, England, United Kingdom
Client Inception Lead Department: Compliance Employment Type: Full Time Location: Derby, UK Reporting To: Becky Barham Description We are expanding our Compliance team to support the firm's continued growth and the delivery of a strategic transformation programme to centralise the client and matter inception process. … adapt to evolving responsibilities, and is motivated by the opportunity to help design and embed new ways of working across the firm. Currently, many client onboarding activities, including client due diligence, conflict checks and risk assessments, are undertaken by individual fee earners. Our long-term objective ...

Senior MI & Transformation Lead | Hybrid & AI-Driven Onboarding

Location
Birmingham, England, United Kingdom
seeking a Senior Manager, MI & Transformation to lead the Client Onboarding MI capability in Birmingham. You will shape the future of onboarding through data governance, operational insight, and transformation initiatives, reporting to the Head of Client Onboarding - Operations and Strategy. The role … focuses on end-to-end MI ownership, KPI/KRI frameworks, and technology-enabled improvements across onboarding and KYC processes, with line management responsibility for MI Analysts and Data #J-18808-Ljbffr ...

Senior Systems Pensions Calculation Analyst

Location
Birmingham, England, United Kingdom
efficiently and effectively across the Pensions Administration business. The role will report into the Calculations & Benefits Lead and will be part of the wider Client Onboarding & Change Team. The role will work closely with the Administration business as well as stakeholders from across Isio. This role … deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values ...

IT MSP Service Delivery Manager - Transformation, People, Process

Hiring Organisation
Recruitment Revolution
Location
Birmingham, UK
Employment Type
Full-time
reviews and capability planning. Build a culture of ownership, accountability and continuous improvement. Support recruitment and succession planning as the business grows. Projects & Customer Onboarding Coordinate operational delivery for new customer onboarding and Managed Service transitions. Work closely with Sales, Projects and Technical teams to ensure … disaster recovery and modern RMM platforms (NinjaOne experience advantageous). Strong customer-facing communication and stakeholder management skills. Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. Experience supporting legal, professional services or other regulated environments would be advantageous. Why Join Nexian? This ...

Customer Onboarding & Transition Specialist

Location
Birmingham, England, United Kingdom
Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices{{:}} Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 + Benefits Own the journey that sets customers up for success The first 90 days … transitions for businesses moving their IT Managed Services to Focus Group - combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident ...

Remote 64576878680 -Technical Support Engineer

Hiring Organisation
SOMEWHERE
Location
Crowle, North Lincolnshire, UK
technical issues efficiently, and ensuring every interaction drives customer confidence and success. Reporting to the CEO and working closely with both the Technical Onboarding and Onboarding & Activation teams, this role combines problem-solving, communication, and technical understanding to deliver outstanding customer experiences. You will help manage … range of issues—from simple “how-to” questions to complex technical investigations requiring code awareness and product expertise. Escalate issues to the Technical Onboarding or Development teams when additional technical investigation is required, ensuring clear context and handovers. Deliver a positive and professional experience in every interaction, reinforcing ...

Remote 64576878680 -Technical Support Engineer

Hiring Organisation
SOMEWHERE
Location
Stoke-on-Trent, Staffordshire, UK
technical issues efficiently, and ensuring every interaction drives customer confidence and success. Reporting to the CEO and working closely with both the Technical Onboarding and Onboarding & Activation teams, this role combines problem-solving, communication, and technical understanding to deliver outstanding customer experiences. You will help manage … range of issues—from simple “how-to” questions to complex technical investigations requiring code awareness and product expertise. Escalate issues to the Technical Onboarding or Development teams when additional technical investigation is required, ensuring clear context and handovers. Deliver a positive and professional experience in every interaction, reinforcing ...

Remote Staff Product Manager, OpenTelemetry UK Remote

Location
Rushden, Northamptonshire, United Kingdom
instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You ll define a coherent experience that helps users … options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. OpenTelemetry SDK onboarding and configuration Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents ...

Remote Solution Engineer - Spanish-speaking (Remote - UK)

Hiring Organisation
Moneythor
Location
Barton-upon-Humber, North Lincolnshire, UK
have an opening for a pro-active and personable Solution Engineer with deep JavaScript, HTML, and Web development experience. This is a client-facing role where you will be the point person for our enterprise clients in the region and help them maximize the value they generate from … will also work closely with our business development, product, and engineering teams to identify potential product enhancements and sales opportunities arising from your client engagements. This is a remote role with preference for London/UK-based (Must be fluent/native Spanish speaker). If you're keen ...

IT Senior Technical Transition Engineer 310353

Location
Nottingham, England, United Kingdom
service. Deploying Littlefish standard tooling across customer environments. Producing and maintaining high-quality technical documentation and knowledge articles. Providing early life support following customer onboarding activities. Acting as a technical authority during service transition projects. Working closely with operational teams to ensure a seamless handover into support. Contributing … standards, processes, and future service capabilities What we are looking for: You will be an experienced infrastructure engineer who is comfortable leading technical onboarding activities, assessing customer environments and ensuring services are successfully transitioned into operational support. You’ll have strong stakeholder management skills, enjoy solving complex technical ...

Validation Analyst

Hiring Organisation
Addition
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
screening data, the business produces evidence-backed validation decisions for its customers. This is an excellent opportunity for someone with experience in merchant onboarding, underwriting, KYB/KYC, financial crime, business information, credit, research or investigations who enjoys conducting detailed research and making well-supported decisions. The Opportunity … assess potential risks and make decisions based on evidence. Relevant professional backgrounds may include: Merchant onboarding, underwriting or risk. KYB, KYC or client onboarding. Customer Due Diligence (CDD) or Enhanced Due Diligence (EDD). Anti-Money Laundering (AML) or financial crime. Business information, credit analysis or credit ...

Remote Customer Success Associate - UK

Hiring Organisation
Vestd
Location
Trowell, Nottinghamshire, UK
relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. What you’ll own Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent … onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup Ability to understand and explain complex ...

Remote Customer Success Associate - UK

Hiring Organisation
Vestd
Location
Sutton Coldfield, West Midlands, UK
relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. What you’ll own Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent … onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup Ability to understand and explain complex ...

Remote Project Manager

Location
Grantham, Lincolnshire, United Kingdom
this role includes hosting kick-off calls to coordinate, plan, and measure the implementation of new clients and ensuring the client is on track with their onboarding process. This includes traveling to meet clients, engaging with their external and internal teams, understanding & documenting their business and technical … requirements, managing the implementation of the Five Sigma platform, and transitioning the client to the Customer Support & Success team. THE ROLE Conduct the project planning activities and manage the execution of large-scale, high-risk, or strategic projects from Initiating to successful go-live on time, scope and budget. ...

Remote Customer Success Representative

Location
Ilkeston, Derbyshire, United Kingdom
ongoing support with consistently strong satisfaction scores. You're spotting expansion opportunities naturally and helping the team improve its processes over time. Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent … onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup At least 2 years' experience supporting ...

Remote Customer Success Representative

Hiring Organisation
Vestd
Location
Sutton Coldfield, West Midlands, UK
ongoing support with consistently strong satisfaction scores. You're spotting expansion opportunities naturally and helping the team improve its processes over time. Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent … onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup At least 2 years' experience supporting ...

Graduate Sales

Hiring Organisation
Spitfire Network Services
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£28,000
eligible to apply for a rental deposit loan Responsibilities may Include the following: Learn, assimilate and keep up to date with industry technology Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings Have a competitive … management to allocated customers Support business growth through prospecting and lead generation, identifying potential customers and engaging them to create new business opportunities. Shadow client calls and assist senior team members in onboarding new customers, helping to ensure a smooth and positive start to the client ...

Agricultural Customer Support Executive

Hiring Organisation
Jonathan Lee Recruitment
Location
Newport, Shropshire, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £28,000 per annum
with farmers by phone to understand and resolve issues • Helping customers use different features and explaining things clearly • Supporting new customers through their onboarding journey • Delivering online demonstrations and training sessions • Following up with customers who need additional support • Helping customers identify features that could add value … find solutions • Recognising customers who may be disengaging and taking appropriate action • Recording customer interactions and feedback accurately • Contributing to customer guides and onboarding materials • Supporting agricultural shows and events when required About you The key requirement for this position is agricultural knowledge or experience. You may currently ...

Business Development Manager

Hiring Organisation
ARV Solutions Contracts
Location
Coventry, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 - 58,000 Annual
home) On offer: Salary £55k, company car, bonus and a top-tier Pension and extra benefits. Home-based role in the UK, with client/end users travel (nationwide) offering the flexibility and autonomy to manage your own schedule. Please apply and/or contact Craig or Annie … Solutions Our client fosters a culture of inclusion and value diversity positively which creates a better workplace and delivers stronger outcomes. They commit to treating all job applicants and employees fairly and with respect, irrespective of background, disability or any other protected characteristic. As part of the recruitment process ...

Remote Customer Support Advocate (Europe - Remote)

Hiring Organisation
Hospitable
Location
Burton-on-Trent, Staffordshire, UK
tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value ...

Remote Customer Support Advocate (Europe - Remote)

Hiring Organisation
Hospitable
Location
Ashby-De-La-Zouch, Leicestershire, UK
tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value ...

Technical Support Engineer - Home Based (remote)

Location
Atherstone, Warwickshire, United Kingdom
Enterprise accounts). Deliver a positive and professional experience in every interaction, reinforcing our brand and reliability. Technical Troubleshooting & Implementation Assist the Technical Onboarding team with implementation requests such as theme installs, store configuration, and testing. Contribute to maintaining and improving our help documentation, FAQs, and onboarding ...

Technical Support Engineer - Home Based (remote)

Hiring Organisation
SOMEWHERE
Location
Crowle, North Lincolnshire, UK
Enterprise accounts). Deliver a positive and professional experience in every interaction, reinforcing our brand and reliability. Technical Troubleshooting & Implementation Assist the Technical Onboarding team with implementation requests such as theme installs, store configuration, and testing. Contribute to maintaining and improving our help documentation, FAQs, and onboarding ...

Technical Support Engineer - Remote H/F

Hiring Organisation
SOMEWHERE
Location
Crowle, North Lincolnshire, UK
Enterprise accounts). Deliver a positive and professional experience in every interaction, reinforcing our brand and reliability. Technical Troubleshooting & Implementation Assist the Technical Onboarding team with implementation requests such as theme installs, store configuration, and testing. Contribute to maintaining and improving our help documentation, FAQs, and onboarding ...