Head of Service
- Hiring Organisation
- Jobleads-UK
- Location
- Walsall, England, United Kingdom
fast-paced SaaS environment. Reporting to the Software Services Director, you will take ownership of delivering high-quality, client-focused support services while driving continuous improvement, operational excellence, and commercial success. This is a senior leadership role with global reach, supporting clients across the UK and Australia … client retention, revenue growth, and profitability targets Lead and develop a high-performing, globally aligned support team, fostering a culture of collaboration and continuous improvement Act as a key stakeholder across internal teams and external client organisations What you’ll need Proven experience leading software support ...