1 to 25 of 30 Remote/Hybrid Customer Experience Jobs in the Midlands

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

working. About the Role A fantastic opportunity has arisen for an experienced Client Success Manager to join an established and growing consultancy specialising in customer experience, communication design and digital engagement. This is a fully remote role with access to an office in Oxford , offering a salary … long-term client success. The business has been established for many years, works with over 80 enterprise clients and is recognised for delivering innovative customer communication solutions. Duties & Responsibilities Build trusted relationships with clients, providing proactive advice to maximise the value of their services. Manage contract renewals, identify opportunities ...

transformation projects. This is an exciting opportunity for a delivery-focused Project Manager who combines strong stakeholder management skills with hands-on experience of CRM platforms, digital transformation initiatives and technology-led change. Working closely with business leaders, technical teams and external partners, you will play a key role … delivering projects that improve customer experience, streamline operations and support business growth. The Role As Technical Project Manager, you will be responsible for: Managing the end-to-end delivery of Salesforce and CRM projects. Coordinating business stakeholders, technical teams and third-party suppliers. Defining project scope, timelines, budgets ...

facilitate a business divestment. Operating within a fast-paced and highly ambiguous environment, this role focuses on designing and implementing a digital-first customer service experience that replaces traditional telephone and email models. Responsibilities include … translating high-level strategic goals into actionable change plans, managing customer impact, and ensuring full operational readiness. Key skills Customer Experience (CX) Expertise: Deep domain expertise in implementing digital or AI-led customer interactions, CRMs (like Salesforce), or complaints handling systems. Experience does not have ...

ORACLE APPLICATION DEVELOPER £40–60k salary Oracle CX Sales/ERP/Finance/HR projects Hybrid working – Lincolnshire office with flexibility around travel Oracle Fusion/EBS/PL/SQL environment daniel.massey@searchability.com ABOUT THE CLIENT We’re working with an established technology business delivering digital transformation … broad client base. Due to continued growth, they’re looking to add an experienced Oracle Application Developer to support a range of Oracle CX, ERP, Finance, and HR system projects. THE BENEFITS £40–60k salary Flexible hybrid working Long-term project pipeline Exposure to enterprise Oracle environments Supportive technical team ...

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like ...

your career development and the skills demand within the company, certifications etc.## **YOUR PROFILE**To succeed in the role, you will bring the following experience:**Big Deals experience**: Proven experience shaping and winning £10m+ multi-year, multi-tower enterprise transformations, including building CFO-grade business cases, influencing … capital allocation decisions, and structuring outcome-based or risk-reward commercial models under executive scrutiny.**Leadership Experience**: Proven ability to build and lead teams, mobilising and managing projects to successful delivery over a minimum 6-8 years of experience.**Strategic Thinking, Problem Solving, Stakeholder Management & Communication**: Ability to rapidly ...

someone who can bridge the gap between IT and operations, understanding complex business requirements and delivering technology solutions that improve efficiency, visibility, and customer service. The ideal candidate will come from a fast-paced, time-sensitive FMCG or supply chain environment and have a strong background in business analysis … projects across ERP, WMS, TMS, and other business-critical platforms Develop and improve Vendor Managed Inventory (VMI) solutions, ensuring accurate data flow and strong customer service performance Manage relationships with internal stakeholders, external customers, software providers, and third-party technology partners Lead system development roadmaps, upgrades, implementations, and continuous ...

public sector digital transformation programme. This is an exciting opportunity to work within a fast-paced, multidisciplinary delivery environment focused on developing and improving customer-facing digital services. The successful candidate will join a team responsible for supporting a rapidly evolving portfolio of digital forms, helping to ensure that … decision-making. You will play a key role in shaping how performance data is collected, analysed, and utilised to improve service outcomes and customer experiences. Working closely with stakeholders and senior analytical professionals, you will help establish meaningful performance frameworks that enable teams to understand and optimise the entire ...

play a key role within the Advice and Operations function, supporting both field-based and head office teams with technical queries relating to the Customer Relationship Management and Point of Sale systems, as well as the wider financial advice process. Acting as a subject matter expert, you will help … ensure advisers and colleagues can deliver a seamless customer experience by providing system support, resolving technical issues, and driving continuous improvements. You will also contribute to system enhancements, change initiatives, and business transformation projects, ensuring any updates are effectively implemented and do not adversely impact advisers, customers ...

lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in communications, PR, or marketing communications A strong writing instinct - you know when something feels right or wrong on the page … stakeholders and competing priorities The ability to simplify complexity without stripping out meaning A natural curiosity for how messaging influences behaviour and engagement Experience measuring communication activity or campaign performance Comfortable with Microsoft Office, especially PowerPoint, Word, Excel HubSpot experience is preferred. What matters here is mindset ...

have a clear Sales Career Pathway designed to help ambitious people progress from Sales Development Representative through to Account Manager, taking on greater responsibility, customer ownership and earning potential along the way. Your journey:Sales Development Representative (SDR) TO Senior Sales Development Representative TO Junior Account Manager TO Account … with a one-hour lunch break. Following successful completion of probation, employees can typically work from home two days per week. SKILLS AND EXPERIENCE REQUIRED You could be a great fit if you are: Confident speaking with new people Motivated by targets, progression and achievement Resilient and able ...

Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across … client's ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints. In order to separate yourself from a generic product manager our client ids looking for a candidate who has: Experience ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platformand we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

hours per week Salary- 12.71 with bonus incentives for over achieving Temp-Perm About the role: Our client is looking for a motivated and customer-focused Outbound Appointment Setter to join the team. In this role, you'll contact warm leads who have previously expressed an interest in hearing … free hearing assessments. Key Responsibilities Contact warm leads by telephone to discuss their hearing care enquiries. Build trust and rapport quickly to create positive customer experiences. Identify customer needs through effective questioning and active listening. Confidently overcome objections and encourage customers to book a free hearing assessment. Accurately ...

lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED////////We would love to hear from you if you have experience … X++) Power Platform development API and integration development Azure DevOps, Git, or similar source control tools Microsoft Azure technologies Bonus points if you have experience with ERP or large-scale transformation programmes Microsoft Fabric Power BI Dual Write and Dynamics integrations SharePoint integrations Microsoft Entra ID Azure Function Apps ...

This isnt your standard support job. Youll be working at the forefront of cyber security technology, solving complex, real-world problems for a global customer base. If you want exposure to advanced systems, high-profile clients, and genuine career progression, this is an excellent opportunity. What Youll Be Doing … Microsoft environments Diagnose and troubleshoot high-impact production issues (often remotely) Collaborate directly with Development teams to deliver fixes Contribute to product improvement and customer experience Participate in an on-call rota (1 in 8 weeks) What You Bring Experience in a technical support role (software/ ...

earning potential with uncapped commission, clear and structured progression opportunities, and a dynamic, supportive team culture. There are no specific qualifications or previous tech experience required - just bring your ambition and a willingness to learn. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like … Specialist team across one of our five technology towers: Cyber Network & Security, Data Centre, Cloud, Data AI & Automation, and Workspace . No prior experience or technical knowledge is required - just a genuine thirst to learn and a passion for focusing on a specific area of technology. Whether ...

software and telematics with 25+ years behind them and plenty of growth still in front of them. The proposition is strong, the customer experience is a genuine differentiator and the commercial ambition is clear. The focus is dealer and OEM. Not transactional, not spray and pray. Think corporate … long-term value Driving revenue through consultative sales activity and smart account development Bringing strategic insight and best practice into dealer conversations so the customer stays front and centre Working closely with internal teams to make sure delivery is slick and the experience matches the promise What ...

line team where required. Identify recurring issues and recommend service improvements. Keep technical knowledge up to date and complete relevant certifications. Provide occasional onsite customer support and participate in an out-of-hours support rota. Work on a rotating shift pattern: 8:00am - 4:30pm 9:30am - 6:00pm … About You We're looking for someone who is passionate about IT, enjoys problem-solving, and delivers excellent customer service. You'll have: Previous experience in a 2nd Line Support or similar IT support role. Strong knowledge of Microsoft Windows operating systems. Experience with Active Directory ...

Benefits Build resilient cloud platforms that support critical national services. We're recruiting Site Reliability Engineers to join a global leader in AI-powered customer experience and cloud technology. Following the award of a major government programme, they're expanding their engineering teams to build and support highly … post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience in a Site Reliability Engineering, Production Engineering, Cloud Operations or NOC environment with exposure to: Linux systems administration AWS cloud infrastructure Kubernetes and Docker ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that … business, has already grown over 15% naturally, but now needs a dedicated professional to get the full potential from the market. Depending on experience level - £55,000 - £60,000 + £5K Car Allowance + Commission scheme (Another £10-15K approximately) This Business Development Manager job will suit ...

design. Drive Observability & Performance – Lead monitoring, logging, alerting, and performance analysis using Azure Monitor, Log Analytics, and Application Insights to maximise service health and customer experience. Automate at Scale – Promote an automation‐first culture through Infrastructure as Code (Terraform) and modern CI/CD pipelines, improving consistency, speed … successfully support a technology estate serving 500+ users, 50+ sites, 500+ servers, and 100+ applications. About You Azure & Cloud Expertise – Strong hands‐on experience with Microsoft Azure, Microsoft 365, Windows Server, Linux, virtualisation technologies, and modern cloud hosting platforms. Broad Technical Knowledge – Solid understanding of networking, firewalls, connectivity, identity ...

working that help our wider team create better content. Sitting within the Product Design team, you will work on our most strategically important customer journeys while helping establish a scalable content design practice across the organisation. What you will do Content Design Lead content design on priority product plans … customer journeys Write clear, accessible and user-centred content that sets the standard for quality Shape Tone of Voice across end-to-end experiences Use research and insight to inform content decisions Partner with Product Designers, Product Managers, Researchers and other important partners Practice Building Develop content standards, guidance ...