West Midlands, United Kingdom Hybrid / WFH Options
Clarion Housing
meet the needs of our Latimer business. Responsible for the design, development, implementation and service support of our Dynamics 365 Sales and Marketing systems (CustomerInsight Journeys and Model Driven Apps) and associated services you'll share your knowledge and experience with the team and advise on best … and demonstrable experience of designing, implementing and supporting Dynamics 365 based Sales and Marketing solutions is vital. If you're a highly experienced Dynamics Customer Journeys and Marketing Architect or Technical Consultant ready to take the next step in your technical design and delivery career then apply now! Join more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Hillarys HR
Do you enjoy analysing data to provide valuable customer and business insights? Would you like the opportunity to be part of an award-winning, data-driven marketing team? We are looking for an experienced Marketing Analyst to join our dynamic team, producing vital customer and media insights. This … of the Hunter Douglas Retail group, in an exciting role that spans multiple brands and countries. Ideal for individuals passionate about diving deep into customer insights and media performance, this role will be instrumental in driving progression across the wider marketing team. You will continuously evolve our web, media … campaign, and customer measurement strategies. We are recruiting two positions to develop our expanding insights team – whilst we are looking for experienced Customer Insights Analysts, we are open to recruiting a Junior Analyst with the right skillset into one of the roles. As Marketing Analyst here's what more »
Walsall, West Midlands, United Kingdom Hybrid / WFH Options
HomeServe
Team in Walsall. The successful candidate will have proven experience in reducing demand within an operational/contact centre environment and driving improvements in customer experience. You will be responsible for communicating at all levels so exceptional people and stakeholder management skills are essential. Experience in automation and robotics … order to deliver the very best outcomes for our Customers and the Company. The Department is formed in a matrix structure with disciplines across Customer Operations, Product, Change, Technology and Digital Delivery and relationships across third party vendors. ROLE PURPOSE To own the product vision and roadmap, principally aligned … within an agile framework. With focus on delivering value for HML and its Customers, you will constantly look to fix, improve and transform our customer journeys. This role is accountable for driving digital and automation growth aligned to its respective product, with targets aligned to overall digital growth, utilisation more »
CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights THE COMPANY Financial service going through a digital transformation … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders (internal more »
our key clients in financial services/public sector. Applicants should have an outstanding ability to troubleshoot system problems, root cause analysis and provide insight in system improvements and can deliver solutions based on their findings. Key Responsibilities To ensure Incident SLAs are met by the support team by … Studio` Common Data Model Common Data Service Power Apps ALM process, deployment via unmanaged/managed solution layering Knowledge of other D365 modules like Customer Insights, Customer Voice Provisioning & configuring OOB features for Power apps/Dynamics portals Power BI Experience in creating/maintaining reports from different more »