8 of 8 Remote/Hybrid Customer Retention Jobs in the Midlands

Sales Manager

Hiring Organisation
Kerridge Commercial Systems
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … their own quota, manage pipeline performance, and play a key role in shaping our sales strategy as we scale.You will collaborate closely with Marketing, Customer Success, and Product to improve conversion, retention, and overall customer experience, ensuring our go‐to‐market engine runs smoothly ...

Digital Product Manager - Customer Loyalty

Hiring Organisation
Randstad
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 55 K
Product Manager - Loyalty - Retail SectorMy global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function. You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across … client's ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints. In order to separate yourself from a generic product manager our client ids looking for a candidate who has:Experience ...

Digital Product Manager - Customer Loyalty

Hiring Organisation
Randstad Digital
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated … across our client's ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints. In order to separate yourself from a generic product manager our client ids looking for a candidate ...

Senior Oracle ERP Service Delivery Manager

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

Head of Growth Marketing and Lifecycle (NYC or Berlin)

Hiring Organisation
LeapSome
Location
Lincoln, Lincolnshire, United Kingdom
Salary
£ 60 K
looking for the leader to continue to lead and scale the function accountable for Sales Accepted Opportunities (SAOs), qualified pipeline, and customer expansion revenue.We are looking for a strategic and hands-on marketing leaderbased in NYC who wants to build a modern, AI-augmented growth engine to unlock … close to the execution of our demand engine across North America and EMEA. You will bridge the gap between initial acquisition and long-term customer retention, ensuring our marketing tactics match our expanding vision as a comprehensive HR platform.What are your responsibilities Architect the AI-augmented Growth ...

Account Manager

Hiring Organisation
Kerridge Commercial Systems
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … Management Team. Serving as the commercial point of contact for your customers, you will be responsible for building strong, long-term relationships that drive customer satisfaction, business growth, and effective expansion of our solutions.This role requires close coordination with both internal and external stakeholders to understand client needs, identify ...

Service Delivery Manager

Hiring Organisation
RedRock Resourcing
Location
Solihull, England, United Kingdom
working with a fast-growing IT & Network Services organisation that is looking for an experienced Service Delivery Manager to join their high-performing customer success team. This is a fantastic opportunity for someone who enjoys building strong customer relationships, driving service excellence, and acting as a trusted advisor … throughout the customer lifecycle. You'll play a key role in ensuring customers receive an outstanding service experience while working closely with technical, delivery and commercial teams to continuously improve service performance. As a Service Delivery Manager, you will: ✅ Act as the primary point of contact and trusted partner ...

Customer Success Manager, Software, SaaS, Remote Working, COR7600B

Hiring Organisation
Corriculo Ltd
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
Customer Success Manager, Software, SaaS, COR7600B A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...