7 of 7 Remote/Hybrid Customer Retention Jobs in the Midlands

Customer Insight Analyst Hybrid – 1-2 days per week West Midlands based Full-time Up to £50,000 + up to 20% bonus We're supporting a large, well-established business in hiring a Customer Insight Analyst to join their Data & Analytics function on a permanent basis. This … hands-on role with real commercial impact, working with rich customer-level data to drive insight across multiple areas of the business. The role is well suited to someone who is equally comfortable writing complex queries and presenting findings to senior stakeholders — communication and storytelling skills matter here ...

redefining software for the logistics, transport, and warehousing industries. Our focus is on delivering high-performance logistics technology that improves planning, execution, and customer communication. We provide specialist solutions for the sector, tightly integrated with ERP platforms to support end-to-end and final-mile delivery operations. We live … breathe our motto Making Logistics Technology. Better. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. Were looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology ...

under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”! You'll play a key role within our Customer Onboarding team, focusing on helping customers achieve value quickly, feel supported from day one, and remain engaged long term. You’ll contribute directly … customer growth, retention, and loyalty by ensuring every new customer starts their journey with confidence. Your responsibilities include: Learner Activation & Onboarding • Set up new customer accounts accurately and on time. • Send welcome communications and guide customers through first login and initial setup. • Provide friendly product ...

Premium tyre brands. You’ll play a central role in driving data-led decision-making across the business, leveraging AI-driven insights, predictive modelling, customer segmentation, and advanced reporting to improve campaign performance, customer retention, and operational efficiency. What you’ll be doing: Leading and developing … high-performing analytics team Building and executing strategic analytics plans aligned to commercial objectives Delivering actionable insights across customer, product, and market performance Driving predictive modelling and AI analytics initiatives Supporting campaign optimisation and customer journey improvements Overseeing data governance, reporting accuracy, and GDPR compliance Collaborating closely with ...

known brands across retail, leisure, financial services, and the public sector, including a significant number of UK public sector organisations. With an exceptionally high customer retention rate, the business is known for delivering real value and building long‐term client relationships. The culture is ambitious, collaborative … other outreach channels Acting as the first impression of the brand to potential customers Meeting and exceeding weekly KPIs and sales metrics Identifying customer challenges and gathering high‐level business insight Working closely with Marketing and the wider Sales team to build pipeline What They’re Looking For This ...

After-Sales Support Advisor Nottingham City Centre (Hybrid)£25,000 – £27,000kTemporary to Permanent Position The Opportunity We are recruiting for a customer-focused After-Sales Support Advisor to join a busy and fast-paced support team based in Nottingham City Centre. This hybrid opportunity is ideal for someone … with strong customer service and technical troubleshooting experience who enjoys resolving issues and delivering excellent customer outcomes. As the trusted point of contact for customers after purchase, you will manage queries and technical issues from initial contact through to resolution, ensuring a professional and efficient service at every ...

Field Customer Success Manager (Account Manager) - Sage Accounting Products Overview Solutions for Accounting are leading Sage Business Partners with a focus on providing high-impact ERP & Accounting solutions across the UK. With an impressive customer base that includes over 400 Sage 200 and Sage Intacct clients we have … products and services continue to have a positive impact and help user organisations realise their ambitions. We will expect you to maximise client retention by ensuring clients are well supported, and also to seek out upsell and cross-sell opportunities within our client base, developing revenue opportunities ...