5 of 5 Remote/Hybrid Customer Retention Jobs in the Midlands

Account Manager (Automotive Industry)

Location
Metropolitan Borough of Solihull, England, United Kingdom
automotive retail customers across the UK. This is a sales-focused account management role , where your primary aim will be to build strong customer relationships while identifying and converting opportunities to grow revenue across your existing accounts. You’ll develop a strong understanding of your customers’ businesses, their dealership … services can deliver value, and turn those opportunities into commercial results. You’ll have responsibility for account growth targets, including upselling, cross-selling, customer retention and generating additional revenue from your portfolio . This means being proactive with customers, spotting opportunities before they become obvious and confidently ...

Hybrid Account Manager

Location
Metropolitan Borough of Solihull, England, United Kingdom
technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business … always delivering on our promise to make their business brilliant. Job Description We are looking for a driven and customer-focused Hybrid Account Manager to join our Public Sector Managed Accounts Team . In this role, you will be responsible for managing a portfolio of public sector customers, including ...

Head of Data Product

Hiring Organisation
Robert Half
Location
Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 85,000 - 90,000 Annual
developing innovative client and contract intelligence solutions, including reporting products, dashboards, insight packs and AI-powered capabilities. Your work will help drive client retention, identify opportunities for revenue and margin improvement, support business development and enable better operational decision-making. Key Responsibilities Data Product Strategy & Leadership Define … data across Procurement, Sales, HR and Finance to identify trends, performance opportunities and potential improvements in revenue and profitability. Develop intelligence that supports client retention, business growth, and service performance. Oversee the delivery of client-facing ESG reporting, drawing on relevant people and procurement data to meet client ...

Telematics Service Desk Analyst

Hiring Organisation
MSX International Limited
Location
Gaydon, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £27500/annum
Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible … Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a ‘best in class’s service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution ...

Manager, Sales Engineering - United Kingdom

Location
Birmingham, England, United Kingdom
eliminate technical friction throughout the sales cycle. Additionally, you will optimize SE resource allocation across qualified opportunities and partner with Professional Services and Customer Success to ensure seamless implementation handoffs and long‐term customer retention. Employee Value Proposition Purpose: Lead JumpCloud's front-line technical engagement, empowering global … international territories, balancing technical complexity, language/regional requirements, and deal tiering to maximize capacity. Cross‐Functional Alignment & Asset Reusability: Partner with Professional Services, Customer Success, and Product to achieve seamless handoffs, and introduce reusable demo assets and AI-assisted win/loss analysis to continuously elevate team effectiveness ...