1 to 25 of 88 Remote/Hybrid Customer Service Jobs in the Midlands

Customer Service Manager/Head of Customer Services Daventry | £50k£60k | Hybrid | Permanent Pimlico Banks Recruitment are working with an established business in Daventry looking for an experienced Customer Service Manager/Customer Services Manager to lead and further develop its customer service function. You'll take responsibility for an established customer service and sales administration team, with a wider remit covering customer experience, CRM systems and continuous improvement. The role would suit an experienced Customer Service Manager looking for more responsibility and the opportunity to progress ...

Customer Service Coordinator (Part Time) 22.5 hours per week 12-month fixed term contract Customer Service Coordinator An exciting opportunity has arisen for a Customer Service Coordinator to join a busy UK sales and customer service environment on a 12-month fixed … term, part-time basis . Working 22.5 hours across three 7.5 hour days each week, you will manage customer orders and enquiries throughout the Order to Cash process, from account and order management through to invoicing, credits and payment queries. You will work closely with customers, Supply Chain, Logistics ...

Director of Customer Experience Location: Hybrid working with travel across MTVH's operating regions London/Nottingham Salary: Competitive Executive Package Contract Type: Permanent Reimagine Customer Experience at One of the UK's Leading Housing Providers At Metropolitan Thames Valley Housing (MTVH), we are delivering … Future transformation, modernising services, investing in technology and reshaping the way customers experience housing services. We're looking for an exceptional Director of Customer Experience to join our Senior Leadership Team and lead this transformation. This is more than a customer services leadership role. It is an opportunity ...

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen … deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. ...

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there.This one doesn't.We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver … support, develop our people and build a more proactive, customer-focused service that scales with our growth.You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business.If ...

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen … deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. ...

Description Position: Customer Service Specialist \n Location: Hybrid (2 days per week in Wolverhampton) \n \n About Geobear \n \n At Geobear, we’re building something incredible. Established over forty years ago, Geobear is a fast-growing ground engineering contractor working across various market sectors including residential, commercial … supportive, dynamic, and inclusive culture where every team member can excel and make a direct impact. \n \n Role Overview \n \n As a Customer Service Specialist at Geobear, you will drive the initial customer experience and keep our operations running smoothly. You will serve ...

Customer Service - Order to Cash Coordinator Location: Towcester,Northamptonshire Salary : Competitive Vacancy Type: 12 Month Fixed Term Contract, Full Time We are seeking an enthusiastic Customer Service Order to Cash Coordinator to join our team at our scenic Northamptonshire office. This role is a 12-month … term contract. The role serves as a key link between customers, sales, Supply Chain and Finance to ensure the accurate and timely processing of customer orders through to invoicing and payment resolution The Opportunity: A role within a top 10 Global Animal Health player, in a market delivering consistent ...

Customer Service - Order to Cash Coordinator Location: Towcester,Northamptonshire Salary : Competitive Vacancy Type: 12 Month Fixed Term Contract, Full Time We are seeking an enthusiastic Customer Service Order to Cash Coordinator to join our team at our scenic Northamptonshire office. This role is a 12-month … term contract. The role serves as a key link between customers, sales, Supply Chain and Finance to ensure the accurate and timely processing of customer orders through to invoicing and payment resolution The Opportunity: A role within a top 10 Global Animal Health player, in a market delivering consistent ...

with some travel Job Purpose:To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To developrelationships with key influencers both internally and externally. To work as an integral part of the Service team to ensure a first-class customer service is always provided, whilst adhering to customer SLA’s.Functions:Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions ...

Term Contract (potential to increase to 24 Month) About Us: Echo Managed Services and its subsidiary Aptumo support water companies globally to deliver effective customer service and drive retail operation efficiency through end to end customer service and water billing software offerings. The Role … collaborative and pragmatic approach to problem-solving and delivery. Desirable Experience: Experience in four or more of the following areas would be advantageous: Salesforce Service Cloud Salesforce Experience Cloud Omni-Channel solutions Utilities sector experience Customer Service operations Billing and Collections environments Highly regulated industries Data migration ...

Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims … Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your ...

Executive to join a large and established environmental company in the West Midlands Do you enjoy working with large corporate clients, combining exceptional B2B customer service with strong data management and Excel skills? My client is looking to recruit a Senior Data executive to join their growing business … where you will be responsible for managing and analysing large volumes of data, ensuring accuracy and providing a professional and responsive service to clients. Key Responsibilities Manage and maintain large volumes of customer and operational data. Provide exceptional B2B customer service to large corporate clients. Analyse ...

sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

Customer Service Advisor Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Contract: Full-time, Permanent About Us At BNP Paribas Personal Finance, we're part of a global banking group with a simple mission … responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. The Role As part of the Customer Service team you will be working within the Fraud department, bringing fraud detection expertise to our Fraud function and supports the first line ...

Line Service Desk Engineer Northampton As a 3rd Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests, and updates are logged and processed quickly. You will work closely as a point of escalation for 1st and 2nd Line … ensuring strong communication is maintained throughout. Job Role Responsibilities User Support and advice: 20% Provide 3rd line technical support to customers.Provide high standard of customer service, ensuring that incidents, service requests, and updates from customers are logged and processed quickly and the customer is provided with ...

well-established manufacturing client are looking for an office-based Account Manager responsible for developing and maintaining strong customer relationships to drive customer satisfaction, retention, and revenue growth. Acting as the primary point of contact for general industry customers, the role focuses on having a deep understanding … customer requirements and delivering solutions that meet both customer and business needs. You will be working closely with Sales, Operations, Quality, Project Management and Finance teams, to coordinate effective solutions, resolve customer issues, and identify opportunities to grow existing accounts through upselling and cross-selling activities. Build ...

technology business specialising in advanced gas and flame detection systems used within safety-critical environments. This is an excellent opportunity for an experienced Field Service Engineer to join a small, established team supporting customers across the UK. Ideally, you will already have experience working with gas detection equipment. However … strong testing, controls and fault-finding experience. THE OPPORTUNITY This is a home-based field role offering considerable autonomy over your diary, workload and customer visits. You will join a team of three other Field Service Engineers and report directly to the Fixed Systems Service Manager. From ...

with opportunity to grow and develop.MINIMUM (ESSENTIAL) REQUIREMENTSExpertise in Microsoft Dynamics CE and Power Platform Products: Proficiency in several of the following products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI.AI features within Microsoft Dynamics … client-facing situation.Help set clear expectations of standards of behaviour, and speed and quality of delivery that reflect the levels of professionalism and service we expect to provide to our customers, and how we treat each other, encouraging personal growth, achievement and satisfaction.Embracing our differences At Kainos, we believe ...

REQUIREMENTSExpertise in Microsoft Dynamics and Power Platform Products: Indepth knowledge with at least 2 of the following Microsoft Dynamics or Power Platform products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI.AI features within Microsoft Dynamics ...

Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests and updates are logged and processed quickly. You will work closely as a point of escalation for 1 st and 2 nd Line support, ensuring strong communication is maintained throughout. … Role Responsibilities Provide 3rd line technical support to customers. Provide high standard of customer service, ensuring that incidents, service requests and updates from customers are logged and processed quickly and the customer is provided with regular progress updates. Escalate incidents to service team leaders ...

With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into … where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills ...

With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into … where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills ...

background in VMWare, Windows Server, AD, O365 and some experience of working on complex infrastructure issues? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Infrastructure Engineer/Analyst - About the company Do you want to be part … full range of services provided by the business and liaise with 3rd party suppliers and external contractors, and manage escalated issues logged by the service desk. The role will involve working with technologies such as Virtualisation (VMWare), SAN, Cloud, Windows Server, AD, Exchange, Office365, PowerShell, Networking ( Meraki), Firewalls etc. ...

Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate.Operating within a structured Network Operations environment, you will take ownership of complex network incidents, problems, and high-impact … service requests, ensuring they are resolved to a high technical and operational standard.This role is focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support network support, operational change, onboarding, lifecycle management ...