1 to 25 of 35 Remote/Hybrid Customer Service Jobs in the Midlands

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

After-Sales Support Advisor Nottingham City Centre (Hybrid)£25,000 – £27,000kTemporary to Permanent Position The Opportunity We are recruiting for a customer-focused After-Sales Support Advisor to join a busy and fast-paced support team based in Nottingham City Centre. This hybrid opportunity is ideal for someone … with strong customer service and technical troubleshooting experience who enjoys resolving issues and delivering excellent customer outcomes. As the trusted point of contact for customers after purchase, you will manage queries and technical issues from initial contact through to resolution, ensuring a professional and efficient service ...

Service Delivery Associate Location: Northampton (Hybrid) Salary: £28K-30K As a Service Delivery Associate at Bechtle you will be working within our Shared Delivery Hub. You will be a proactive and customer-focused individual primarily responsible for managing a shared inbox for client inquiries, requests and issues. … support for our clients and will be crucial in ensuring that all client interactions are handled efficiently and effectively. Job Role Responsibilities (% of Time) Customer Management (50%) Monitor and manage the shared delivery inbox for incoming customer inquiries, requests, and issues Take ownership of all shared delivery client ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS////////Stop customers leaving. Build stronger relationships. Drive growth. At Apogee, we believe winning … customers is important - but keeping them is where real success happens. We are looking for a commercially minded Customer Loyalty Executive to help us strengthen customer relationships, reduce customer churn and identify growth opportunities within our existing customer base. This is not a traditional customer ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £35,000 and £50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service ...

sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

Payroll & Time Advisor to join their Reward Operations team in Broughton. This is an excellent opportunity for a payroll professional with strong administration and customer service experience to support a large and dynamic workforce, ensuring payroll processes are delivered accurately and efficiently. The Role As a SAP Payroll … systems and providing first-line user support Producing documents and mail merges for internal communications Liaising with external payroll providers Deliver exceptional customer service through both telephone and ticketing support channels. About You Previous experience within a payroll environment Experience handling payroll data input and payroll-related queries ...

development teams where appropriate. Work closely with developers to coordinate code fixes, testing, and successful deployment. Manage support incidents in line with agreed Service Level Agreements (SLAs), balancing urgency, impact, and customer expectations. Maintain accurate and up-to-date documentation of support cases and resolutions. Contribute … creation and maintenance of internal knowledge articles and best practice documentation. Deliver a consistently high standard of customer service while building and maintaining strong client relationships. Experience Minimum of 3 years' experience working with Microsoft Dynamics 365 Business Central or Dynamics NAV in a support, consultancy ...

Professional Services Technician Salary: £2 8 ,000 to £ 30 ,000 (D.O.E) Hours: 8:30 to 5:30pm | Monday to Friday Location: Finedon (with onsite customer visits) Reporting to: Elliot Sutton (Professional Services) About Us Dufeu IT Solutions Ltd is a successful, forward-thinking and motivated business based in Finedon … recruiting a Professional Services Technician to join our growing team on a full-time, permanent basis. We are an award-winning Managed Service Provider delivering IT, Cyber Security, VoIP Telephony, Business Mobile , and AI and Automation services. We have been in business for over a decade and support more ...

With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into … where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills ...

With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into … where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills ...

delivering sustainable, profitable growth. Working closely with internal teams, you will support market development plans, enhance channel performance, and ensure a high standard of customer service and commercial execution. Key Responsibilities Develop sales across designated export territories in line with business strategy. Build and maintain strong relationships with … country, region, and sector. Manage quotations, negotiations, forecasting, and sales pipelines. Conduct regular market visits and performance reviews with partners. Work collaboratively with customer service, operations, marketing, and aftersales teams. Gather market intelligence on competitors, pricing, customer needs, and opportunities. Represent the business at customer meetings ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … have a clear Sales Career Pathway designed to help ambitious people progress from Sales Development Representative through to Account Manager, taking on greater responsibility, customer ownership and earning potential along the way. Your journey:Sales Development Representative (SDR) TO Senior Sales Development Representative TO Junior Account Manager TO Account ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster . … helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships ...

Service Desk Engineer (1st–2nd Line) Location : Midlands Hours: 09:00-17:00, Friday, Saturday, Sunday and Monday Our client is looking for a motivated and enthusiastic Service Desk Engineer to join their growing managed services team. This is an excellent opportunity for an IT professional with experience … technical support who is looking to develop their skills across Microsoft technologies, networking, and managed services environments. Role Overview: As a Service Desk Engineer, you will be an integral part of the IT team, supporting the delivery of their managed services. You will play a key role in maintaining ...

competitive salary with an annual bonus scheme Hybrid working policy Life Assurance and Health Cash Plan 25 days holiday plus bank holidays, increasing with service Enhanced Maternity, Paternity, Family and Bereavement Leave Company pension scheme with matched contributions up to 8% Access to Mller Rewards with hundreds of online … Mller locations. Working as part of our Technical Support Operations team, you'll take ownership of issues from start to finish, deliver an outstanding customer experience, and contribute to the continuous improvement of our IT services. Deliver exceptional 2nd line support, resolving incidents and service requests with ...

well-established engineering business specialising in lift, hoist and vertical access equipment is looking to recruit experienced Mobile Lift Engineers to support installation, commissioning, service, repair and maintenance work across customer sites throughout the UK and Ireland. This is a varied mobile role suited to a hands … Role: As a Mobile Lift Engineer, you will be responsible for installing, commissioning, maintaining, fault-finding and repairing specialist lift and hoist equipment on customer sites. You will travel regularly as part of the role, working independently for periods of time while also being supported by a wider technical ...

supportive operations team. This is a fantastic opportunity to gain hands-on experience in a commercial environment, working closely with sales, operations, finance and customer-facing teams. You'll develop valuable business skills, learn how a successful organisation operates, and build a strong foundation for future career progression. … eager to learn, this could be the perfect role to kick-start your career. What You'll Be Doing Supporting the processing of customer orders and commercial agreements Managing contracts, subscriptions and related administration Maintaining accurate customer records and business data Working with internal systems and Microsoft Excel ...

progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware … Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form ...

Account Manager to be based from their site in Lincoln and at times on-site with clients and to manage effectively the implementation of customer projects. Day to day duties and aspects of the role will include: Establishing, implementing and project planning all contracts Data analytical work Resolving technical … implementation issues Providing regular customer/account updates on aspects such as deadlines, costings, issues etc. Writing & creating reports, letters and other document templates Presenting and training to third parties Providing go live support Organising and carrying out training schedules Liaising and updating other internal teams Adhoc duties ...

together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With more than … love to hear from you. The Senior IT Support Analyst Role We're investing heavily in modern workplace technologies and AI-powered service management, including Freshservice Freddy AI, Microsoft Copilot and Claude Enterprise, giving you the opportunity to help shape the future of IT support across the business. ...

with both data protection and web accessibility legislation. Support the web channel by ensuring content is accessible, current and clear. Take responsibility for our Customer Services - Customer Relationship Management (CRM) system for our Customer Services Team. Provide support for our intranet About you Youll need some experience … solving problems. Youll also be keen to keep learning. Essential criteria We are particularly interested in candidates with experience in: Website administration or digital service delivery. Online form design and development. CRM systems or customer relationship management platforms. Business process mapping and service improvement. Working accurately with ...

someone who can bridge the gap between IT and operations, understanding complex business requirements and delivering technology solutions that improve efficiency, visibility, and customer service. The ideal candidate will come from a fast-paced, time-sensitive FMCG or supply chain environment and have a strong background in business analysis … projects across ERP, WMS, TMS, and other business-critical platforms Develop and improve Vendor Managed Inventory (VMI) solutions, ensuring accurate data flow and strong customer service performance Manage relationships with internal stakeholders, external customers, software providers, and third-party technology partners Lead system development roadmaps, upgrades, implementations ...

implement information security strategies to mitigate risk, and put process in place to alleviate security issues? Are you passionate about technology, with a strong customer service ethos, focused on keeping abreast with Information Security Management frameworks and standards ( ISO2701, COBIT, ITIL) Lead Information Security Engineer/Analyst/… diverse range of security threats Good knowledge of IT Security Principles All round experience of vulnerability management, information security incident management alongside IT Service and Asset management systems Lead Information Security Engineer/Analyst - Benefits Basic salary of up to £54k on offer Pension – 20% company contribution Training opportunities ...