Remote Customer Service Jobs in the Midlands

1 to 25 of 79 Customer Service Jobs in the Midlands with Remote Work Options

Senior Application Support, Billing and Payments knowledge, Home Based

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
FDO Consulting Limited
working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customer service and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. Salary likely to more »
Employment Type: Permanent
Salary: GBP 38,000 Annual
Posted:

Senior Application Support, Billing and Payments, Home Based

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Fdo Consulting Limited
working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customer service and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. Salary likely to more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Software Development Apprenticeship

Towcester, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
Baltic Apprenticeships
Web Control was founded in 2001 with the main principles of providing a first-class customer service experience and to exploit emerging technologies to help develop their customers IT systems. Their offices are based in an idyllic location within South Northamptonshire countryside. However, the role advertised is for … included in the company wide bonus scheme. This role will also require the candidate to be part of Teams/Zoom calls with their customer and prospects. You may occasionally need to go on-site and visit their customers to deliver work, so possessing a UK driving licence would more »
Employment Type: Advanced apprenticeships, Work From Home
Salary: £20,000
Posted:

Claims Handler (EL/PL)

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
TOP JOB EMPLOYMENT AGENCY
proactive management of claims from setting up to conclusion Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a point of contact where needed for interested parties. Experience You must have previous claims handling experience including caseload management Excellent more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Second Line Application Support Engineer

Coalville, Leicestershire, United Kingdom
Hybrid / WFH Options
Big Red Recruitment Midlands Ltd
small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. You will be working with the Resolver Team with … a focus on tackling more complicated customer issues passed through from the first line support team as part of a tiered response team to provide efficient assistance to customers. There will be a focus on joining of developing both product and technical skills to be able to resolve complex … collaborative approach, so a team player mentality and a willingness to help your colleague will be a key attribute to the role. ESSENTIALS Excellent customer service & communication skills. Excellent analytic skills and problem-solving abilities. Ability to multitask and handle multiple simultaneous issues. Knowledge of Microsoft Windows Operating more »
Employment Type: Permanent
Salary: GBP 34,000 Annual
Posted:

Saas Product Manager - Hybrid / Remote

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Hybrid / WFH Options
Shift F5
internal and external to deliver Web based products **Desirable** Some knowledge of Generative AI (for example OpenAI) and its uses in Automating emails and Customer Service requests, chatbots etc You will get a chance to build on and improve your tech skills in a number of areas - so more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Pricing Analyst

Coventry, West Midlands, United Kingdom
Hybrid / WFH Options
Brellis Recruitment
executing the pricing process for our customers. Pricing Analyst main duties Support with implementation of price and discount changes Implement PFEC (Plan for Every Customer) in line with corporate guidelines Maintain integrity of Item Pricing Groups to ensure accurate discounts by customer and part number Analyse impact of … quote follow-up analysis to drive win rate improvements Ensure pricing and quoting processes are well understood and applied consistently across the organisation Support customer service, field sales and division colleagues with any pricing related requests Experience/Skill Requirements Essential High proficiency in Microsoft Excel. As a … pivot tables and ability to combine data from different sources University Degree Advanced experience on Pricing Good experience of interaction with Sales Company's Customer Support and Sales Team Desirable Power Bi desirable Ability to work with Siebel I2O and JDE queries INDH more »
Employment Type: Permanent, Work From Home
Posted:

Account Executive - Software

West Midlands, United Kingdom
Hybrid / WFH Options
Sales Recruit UK
software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Field Service Engineer (Commercial Catering Equipment)

Wolverhampton, West Midlands, United Kingdom
Hybrid / WFH Options
Swift Maintenance Services
Field Service Engineer (Commercial Catering Equipment) located within the Midlands region (Home based). Join Our Team as a Food-Tech Wizard! What's on offer: A rare opportunity to join this thriving, forward thinking and dynamic company Highly competitive salary dependant upon experience Door to door pay Overtime … Company vehicle provided Mobile phone and tablet device provided 22 days holiday plus 8 bank holidays, with one day holiday added per year of service up to a maximum of 25 All test tools will be provided Secure business, operating mainly within schools, colleges, universities, hospitals, and large business … premises If you're an experienced commercial catering equipment technician who thrives on providing top-notch customer service, while also craving a healthy work-life balance, we want to hear from you! Perks Await : Competitive salary and benefits (£36K to £42K Basic Plus standby allowance and overtime depending more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Fibre Engineer

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
BUUK Infrastructure No 2 Limited
and part of BUUK Infrastructure. We are looking for a Fibre Field Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. You will ideally be based in Birmingham and cover Wolverhampton, Worcester and Derby. As … as first responder to incidents in your region Diagnose on site faults, identifying root cause and implementing the desired fix in accordance with the Service Level Agreement Perform periodic maintenance of network assets as required Complete all documentation accurately and return within the communicated timeframe Ensure that all work … is undertaken to a high standard of safety and technical quality Optic Fibre repair - Customer facing singleton working in customers premises, homes, offices, schools etc and off-site in the Openreach underground access network (confined spaces) About you Full UK Driving Licence Experience of FTTH networks Experience of Fibre more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Senior Analyst

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »
Employment Type: Contract, Part Time, Work From Home
Salary: £40,000
Posted:

Service Delivery Coordinator

Newark, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Enva England
Service Delivery Coordinator Location : Bilsthorpe, Newark, NG22 8UA, UK Salary : Competitive + Benefits Contract : Permanent, Contract Hours : Part-time - 20 hours per week Benefits : A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase with length of service. Hybrid working. … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role : To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator more »
Employment Type: Part Time, Work From Home
Posted:

Property & Development Administrator

Coventry, West Midlands, United Kingdom
Hybrid / WFH Options
The Camping and Caravanning Club
rates and rent invoices against lease agreements; Updating of Asset Management Database and producing reports. We are looking for the following in applications: Excellent customer service skills and the ability to build strong relationships, both internally and externally; Competent with Microsoft packages; Previous use of a asset management more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Field Service Engineer

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Field Service Engineer (Commercial Catering Equipment)

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Swift Maintenance Services
Field Service Engineer (Commercial Catering Equipment) located within the Midlands region (Home based). Join Our Team as a Food-Tech Wizard! What's on offer: A rare opportunity to join this thriving, forward thinking and dynamic company Highly competitive salary dependant upon experience Door to door pay Overtime … Company vehicle provided Mobile phone and tablet device provided 22 days holiday plus 8 bank holidays, with one day holiday added per year of service up to a maximum of 25 All test tools will be provided Secure business, operating mainly within schools, colleges, universities, hospitals, and large business … premises If you're an experienced commercial catering equipment technician who thrives on providing top-notch customer service, while also craving a healthy work-life balance, we want to hear from you! Perks Await : Competitive salary and benefits (£36K to £42K Basic Plus standby allowance and overtime depending more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Field Service Engineer

Rugby, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
An electrically biased Field Service Engineer/Installation Engineer/Multi Skilled Engineer is required to service cranes and lifting equipment on sites across the East Anglia region. You'll work with one of the most well respected brands in the world, be given full training and enjoy … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our world leading Cranes and Material Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »
Employment Type: Permanent, Work From Home
Salary: Basic Salary up to £45k + 25 Days Holiday + Van + Fuel Card + Overtime
Posted:

Design Engineer - Fire Safety

Loughborough, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
People Solutions
and fuel/expenses will be paid by the business. The purpose of the role is to design bespoke fire alarm solutions and write customer proposals. What are the benefits? The benefits for this position include: 25 Days annual leave plus statutory holidays. Company Pension Scheme. Hybrid working and … necessary. Ensuring that all designs and proposals meet with the relevant standards and regulations at the time of writing. Provide excellent technical information and customer service to all external and internal stakeholders. Essential Skills Experienced Fire Design Engineer (FIA Design qualification or similar). A full clean UK … Technical knowledge of fire systems such as Hochiki, Gent, Advanced or Ziton. The ability to pass vetting and security clearance checks. Desirable Experience Excellent customer service and communication skills. Previous experience within a similar role dealing with contractors and end users. What training is provided? Full training will more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Head of Delivery Sustainable Transport

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £75,000
Posted:

Dynamics CRM Manager

West Midlands, United Kingdom
Hybrid / WFH Options
Clarion Housing
join us! With experience of delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association … escalations, and a portfolio of change initiatives and projects. Managing the performance of systems and services, overseeing third party providers and partners, developing continual service improvement plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the … Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all lifecycle activities are all part of this exciting role along with a hands-on technical expectation. Experience of managing and leading a high performing more »
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Field Service Engineer - Hardware - Midlands and Central Region UK

Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Siemens Healthineers
resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Varian is looking for a full-time Field Service Engineer (Hardware) to join our inclusive team. ***Flexibility for overnight travel is needed as required, as well as potential weekend work when required*** Join … the Future of Healthcare: Varian's Field Service Engineer (Hardware) Are you ready to embark on a career that blends cutting-edge technology with your passion for customer service and technical expertise? Varian Medical Systems is seeking a dynamic and talented individual to join our inclusive team … as a full-time Field Service Engineer (Hardware). This remote role offers not only an exciting professional challenge but also a generous salary and benefits package. Why Varian? At Varian, we believe in revolutionizing healthcare through innovation and collaboration. As a Field Service Engineer, you will play more »
Employment Type: Permanent, Work From Home
Posted:

Field Service Engineer

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
An electrically biased Field Service Engineer/Installation Engineer/Multi Skilled Engineer is required to service cranes and lifting equipment on sites across the East Anglia region. You'll work with one of the most well respected brands in the world, be given full training and enjoy … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our world leading Cranes and Material Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »
Employment Type: Permanent, Work From Home
Salary: Basic Salary up to £45k + 25 Days Holiday + Van + Fuel Card + Overtime
Posted:

Field Service Engineer

Wellingborough, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
An electrically biased Field Service Engineer/Installation Engineer/Multi Skilled Engineer is required to service cranes and lifting equipment on sites across the East Anglia region. You'll work with one of the most well respected brands in the world, be given full training and enjoy … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our world leading Cranes and Material Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »
Employment Type: Permanent, Work From Home
Salary: Basic Salary up to £45k + 25 Days Holiday + Van + Fuel Card + Overtime
Posted:

Field Service Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Field Service Engineer

Coventry, West Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Sage 200 Support Consultant

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Dragonfly IT Resources
o Accounting qualifications(AAT or ACCA) would be beneficial but not essential. o Excellent written and verbal communication skills. o Strong drive for high customer service. o Ability to listen and understand issues and consider all possible causes. o Strong work ethic. o Patience and ability to work in … manner when problem solving. Key Responsibilities for the Support Consultantinclude: o Acting as an initial point of contact for customers o Taking ownership for customer cases and diagnose the cause of the issues o Maintaining accurate and detailed records They are offering on going training and chance to gain more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:
Customer Service
the Midlands
10th Percentile
£21,825
25th Percentile
£24,500
Median
£29,500
75th Percentile
£43,375
90th Percentile
£58,750