3 of 3 Remote Customer Support Specialist Jobs in the Midlands

Job Title: Customer Support Representative Location: Leicester (LE12) About Us: Our client is a leading recruitment CRM software business dedicated to providing a top class service to their clients/users. They are passionate about delivering an exceptional service, training and solutions to their clients. We are currently seeking a dynamic, friendly, energetic, well spoken, computer literate, problem … solving individual to join their customer support team. Job Description: As a Customer Support Representative, you will be the first point of contact for their clients, providing them with outstanding support and guidance through the CRM software. Your role will involve addressing customer enquiries, resolving issues, offering training whilst keeping a calm, helpful and … supportive approach to ensure a positive customer experience. Key Responsibilities: Respond promptly to customer enquiries via phone, video calls and emails. Troubleshoot, educate and resolve customer issues, providing clear and effective solutions. Maintain accurate records of customer interactions and transactions on Zendesk. Collaborate with customers and deliver training sessions to improve user knowledge and overall software More ❯

to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯

to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯