P&O Senior Consultant
- Location
- Birmingham, England, United Kingdom
planning decisions. The role involves developing forecasting models and performance insights, including utilising reporting from Active Ops (AOM) Control IQ , to support operational decision-making and effective resource management across multiple workstreams. You will also design, develop and maintain Power BI dashboards and reporting solutions, providing meaningful telephony … workforce planning experience in an operational environment, with working knowledge of workflow management principles Experience using data and MI to support operational decision making, with PowerBI experience highly desirable Proven analytical and problem-solving skills, with the ability to translate data and forecasts into clear, accurate and actionable ...