2 of 2 Design Thinking Jobs in the Midlands

customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You’ll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class … line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you’ll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into ...

aligned, scalable, and fit for future needs. This is a high-impact, urgent hire with a strong emphasis on governance, process leadership, and solution design oversight. Key Responsibilities Lead the architectural strategy and governance Collaborate with solution architects and data architects to shape and guide solution design. … bridge between programme delivery and architecture, ensuring alignment with enterprise goals. Drive design thinking workshops, define the art of the possible, and ensure architectural best practices. Engage with Salesforce as a core CRM platform-guiding its strategic use (not hands-on configuration). Liaise with enterprise architects ...