1 to 1 of 1 Desktop Support Analyst Jobs in the Midlands

We have a new opportunity to be part of the IT Service Delivery team in the role of Desktop Support Analyst for a fixed term of 18 months. In this role you will be required to: Provide the highest levels of 1st and 2nd line technical support … ability to mentor, train, and guide other team members. Engage and communicate with people at all levels within the organisation to understand and tailor support requirements. Key skills: Ability to use diagnostic tools and software to identify and resolve issues. Familiarity with ITSM tools/platforms for managing incidents more »