Global Headof Service Delivery Location: Birmingham (Hybrid) Salary: Up to 113,000 + Car Allowance + 30% Bonus + Benefits Reports To: Global Director of Infrastructure & Service Operations The Organisation Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Over the next three years, the business will transition … from a federated model to a centralised global structure, supported by significant investment in technology and a new global outsourcing model for IT operations. The Headof Service Delivery is a newly created, pivotal role responsible for building a mature, process-driven function that underpins this transformation. The Opportunity We are seeking a dynamic Global Headof Service Delivery to lead our enterprise-wide technology service delivery function. This senior leadership role is pivotal in shaping and executing strategies that ensure world-class service provision across all 6 regions. You will drive operational excellence, foster collaboration across global teams and partners, and ensure technology services align with business needs. Key Responsibilities Deliver More ❯
derby, midlands, united kingdom Hybrid / WFH Options
TRIA
Global Headof Service Delivery Location: Birmingham (Hybrid) Salary: Up to £113,000 + Car Allowance + 30% Bonus + Benefits Reports To: Global Director of Infrastructure & Service Operations The Organisation Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Over the next three years, the business will transition … from a federated model to a centralised global structure, supported by significant investment in technology and a new global outsourcing model for IT operations. The Headof Service Delivery is a newly created, pivotal role responsible for building a mature, process-driven function that underpins this transformation. The Opportunity We are seeking a dynamic Global Headof Service Delivery to lead our enterprise-wide technology service delivery function. This senior leadership role is pivotal in shaping and executing strategies that ensure world-class service provision across all 6 regions. You will drive operational excellence, foster collaboration across global teams and partners, and ensure technology services align with business needs. Key Responsibilities Deliver More ❯
brimington, midlands, united kingdom Hybrid / WFH Options
TRIA
Global Headof Service Delivery Location: Birmingham (Hybrid) Salary: Up to £113,000 + Car Allowance + 30% Bonus + Benefits Reports To: Global Director of Infrastructure & Service Operations The Organisation Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Over the next three years, the business will transition … from a federated model to a centralised global structure, supported by significant investment in technology and a new global outsourcing model for IT operations. The Headof Service Delivery is a newly created, pivotal role responsible for building a mature, process-driven function that underpins this transformation. The Opportunity We are seeking a dynamic Global Headof Service Delivery to lead our enterprise-wide technology service delivery function. This senior leadership role is pivotal in shaping and executing strategies that ensure world-class service provision across all 6 regions. You will drive operational excellence, foster collaboration across global teams and partners, and ensure technology services align with business needs. Key Responsibilities Deliver More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Tria
Global Headof Service Delivery Location: Birmingham (Hybrid) Salary: Up to £113,000 + Car Allowance + 30% Bonus + Benefits Reports To: Global Director of Infrastructure & Service Operations The Organisation Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Over the next three years, the business will transition … from a federated model to a centralised global structure, supported by significant investment in technology and a new global outsourcing model for IT operations. The Headof Service Delivery is a newly created, pivotal role responsible for building a mature, process-driven function that underpins this transformation. The Opportunity We are seeking a dynamic Global Headof Service Delivery to lead our enterprise-wide technology service delivery function. This senior leadership role is pivotal in shaping and executing strategies that ensure world-class service provision across all 6 regions. You will drive operational excellence, foster collaboration across global teams and partners, and ensure technology services align with business needs. Key Responsibilities Deliver More ❯
Headof Contract Delivery West Midlands (Hybrid/On-Site Leadership Role) £90,000 to £100,000 + Bonus + Comprehensive Benefits Permanent, Full-Time Position An exciting opportunity has arisen for an experienced senior leader to take full ownership of a high-profile, multi-site contract within the managed services sector. The Headof Contract Delivery will be responsible for the strategic, commercial, and operational success of a major contract, ensuring exceptional performance, long-term growth, and outstanding client satisfaction. This is a pivotal leadership position for someone who thrives in complex, fast-moving environments — balancing strategic oversight with hands-on operational excellence. Key Responsibilities Strategic & Commercial Leadership: Lead the vision … cost management. Build and maintain strong relationships with senior client stakeholders, positioning the business as a trusted strategic partner. Operational Excellence: Provide oversight across multiple service areas, ensuring consistent deliveryof exceptional standards, compliance, and safety. Analyse performance data to identify opportunities for improvement and innovation. Ensure KPIs, SLAs, and contractual obligations are met or exceeded. Leadership & People More ❯
Headof Contract Delivery West Midlands (Hybrid/On-Site Leadership Role) £90,000 to £100,000 + Bonus + Comprehensive Benefits Permanent, Full-Time Position An exciting opportunity has arisen for an experienced senior leader to take full ownership of a high-profile, multi-site contract within the managed services sector. The Headof Contract Delivery will be responsible for the strategic, commercial, and operational success of a major contract, ensuring exceptional performance, long-term growth, and outstanding client satisfaction. This is a pivotal leadership position for someone who thrives in complex, fast-moving environments — balancing strategic oversight with hands-on operational excellence. Key Responsibilities Strategic & Commercial Leadership: Lead the vision … cost management. Build and maintain strong relationships with senior client stakeholders, positioning the business as a trusted strategic partner. Operational Excellence: Provide oversight across multiple service areas, ensuring consistent deliveryof exceptional standards, compliance, and safety. Analyse performance data to identify opportunities for improvement and innovation. Ensure KPIs, SLAs, and contractual obligations are met or exceeded. Leadership & People More ❯
Spalding, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Nicholas Associates Group Limited
Headof Finance Delivery Location: Spalding with Hybrid Working Salary: £60,000 - £70,000 Performance Related Pay + Medicash Are you a qualified finance professional with a passion for leadership and innovation? Do you thrive in environments where your strategic thinking and people skills are just as important as your financial expertise? We're looking for a … Headof Finance Delivery to lead a high-performing finance business partnering team supporting a District Council. You'll be part of a wider senior finance management team, collaborating with peers across other councils to deliver excellence in financial planning, reporting, and compliance. What You'll Be Doing Lead the deliveryof accurate budget … progression. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and More ❯
Spalding, Lincolnshire, United Kingdom Hybrid / WFH Options
Nicholas Associates Group Limited
Headof Finance Delivery Location: Spalding with Hybrid Working Salary: £60,000 - £70,000 Performance Related Pay + Medicash Are you a qualified finance professional with a passion for leadership and innovation? Do you thrive in environments where your strategic thinking and people skills are just as important as your financial expertise? We're looking for a … Headof Finance Delivery to lead a high-per click apply for full job details More ❯
respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the deliveryof our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh …/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Lead M Group Telecoms National Grid delivery capability (NGET/NESO), ensuring successful capital project execution across Critical National Infrastructure (CNI). … Provide strategic leadership, operational oversight, and governance to meet business goals. Direct national delivery teams, champion safety, and ensure regulatory compliance. Act as customer escalation point, aligning delivery with contractual and strategic expectations. Build a high-performing, demand-responsive organisation. Own delivery forecasting, revenue, and margin targets. Ensure projects meet time, budget, quality, and service standards. Guide More ❯