1 of 1 Help Desk Manager Jobs in the Midlands

Why Join Us We are now seeking for a Team Manager to join us … on a permanent basis at our Redditch site. What You'll Be Doing You'll be leading a team of around 15 Planners and Desk Agents. Coaching and mentoring them to provide front line support to our clients, from receiving, processing and scheduling reactive and planned maintenance work orders. … You'll manage the team to deliver the results from either a Planning or Desk perspective. In conjunction with your KPIs you'll provide accurate and concise reports of work order resolution status daily to senior management. You'll be working with multi-clients and managing various projects at More ❯