14 of 14 Remote IT Support Jobs in the Midlands

leader in HVAC manufacturing, operating in 65 countries with UK offices based in Herefordshire and Colchester. They are currently seeking a skilled 2nd Line IT Support Technician to join their team at the Herefordshire head office. The successful candidate will provide technical support and help maintain IT infrastructure, ensuring smooth IT operations across the UK and Ireland. Responsibilities include troubleshooting issues, managing networks, and performing system administration. The role is part of a wider international IT team, with colleagues based in the UK, Norway, and Sweden. This role is a full-time office-based … position in Herefordshire. There is an option for hybrid working on a 3-2 split. 2nd Line IT Support Job Overview The 2nd Line IT Support role involves maintaining IT infrastructure, troubleshooting issues, and supporting operations across the UK and Ireland. Working within an international More ❯

IT Support Engineer | Microsoft Gold Partner Location: Farnborough area (Onsite with occasional hybrid working) Salary: Up to £27,000, dependent on experience Hours: 37.5 hours per week (8.00am–5.00pm, Monday to Friday) About the Organisation: An established, UK-wide group of technology and communications specialists is seeking an … experienced IT Support Engineer to join their managed services team on a permanent basis. The group provides comprehensive IT Support, Cloud, Cyber Security, Professional Services, Communications and Infrastructure services to a diverse client base, with a growing presence in the education sector. This particular role will … be primarily based at an independent college in the Farnborough area, delivering first-class onsite IT support to staff and pupils, while collaborating closely with a wider education-focused IT services team. About the Role: This position is ideal for a customer-focused, technically capable engineer with More ❯

Senior IT Support Engineer Derby Permanent £35,000 - £40,000 (DOE) Senior IT Support Engineer needed with strong Windows Server, Networks and IT Infrastructure skills. A chance to join an established IT Managed Services business based in Derby. Working from the Derby office … participate in the team 'on-call' shift rota. Typically one Saturday per month (paid at time and a half): Supporting a range of customer IT Infrastructure including: Windows Server, Networking, Switches, Routers, Desktops, Storage, Telephony, Applications, O365, SaaS/PaaS/laaS, Printers, Linux, Cloud (AWS/Azure). … Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. Mentoring/coaching More ❯

Purpose of Role: Are you passionate about IT? Do you like problem-solving and embracing innovation? Join our internal support team at Vinci Energies UK & ROI as an IT Support Engineer, supporting a range of software and hardware across 25 offices in the UK and ROI. … Role Overview: We are looking for a knowledgeable and experienced IT Support Engineer to join our technical team in Coventry. The ideal candidate will have a proven history of troubleshooting and resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Key … Responsibilities: 1.Customer Support: Handle escalated calls from customers around the UK. Provide excellent levels of customer service at all times. 2.Remote Diagnostics: Perform detailed fault diagnostics by remotely accessing customer environments. 3.On-Site Support: Travel to customer sites as required for planned meetings or project work. 4.Maintenance and More ❯

Role: 1st/2nd Line IT Support Location: West Brom Salary: £28,000 Are you ready to take your IT career to the next level? We are seeking a dedicated and enthusiastic individual for a 1st/2nd Line IT Support role within a dynamic … hybrid working flexibility, perfect for those who thrive on variety and wish to gain hands-on experience with multiple technologies. Responsibilities: Provide first-class support as part of our helpdesk team Troubleshoot technical issues across diverse systems Collaborate closely with senior technicians on complex matters Technical Skills Required … and Exchange Azure AD/Entra server support networking knowledge (desirable) service desk experience This position offers not just another job but also serves as an excellent chance for personal growth by getting hands-on experience across numerous platforms under mentorship from seasoned professionals-all this while enjoying the More ❯

call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so … a willingness to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right More ❯

Role: IT Support Specialist II Location: Hybrid (at least 3 days in office weekly) Salary Range: £36k – £40k base + 5% bonus About the Role This position is replacing an existing Support Level II role. The ideal candidate will have experience in front-line IT support … preferably within a fast-paced tech environment. We're looking for someone confident supporting both Windows and Mac (Apple) environments, with strong end-user support capabilities. Technical Requirements Ideally 3-4 years experience in technical support roles Solid experience with Windows and macOS environments Strong knowledge of Microsoft … and cloud services, including: User administration Account setup Familiarity with ITSM tools like Jira (or equivalent) Hardware provisioning and support (laptops, accessories, etc.) Experience performing onboarding/inductions for new starters Soft Skills People-oriented, with excellent interpersonal and communication skills Proactive, switched-on, and able to work independently More ❯

2nd Line IT Support Engineer – Step into 3rd Line | Nottinghamshire | Hybrid Are you an experienced 2nd Line Engineer ready to take the next step towards 3rd Line? We're working with a growing, fast-paced tech business in Nottinghamshire that's looking for a client-focused IT Support Engineer to join their close-knit team. If you're keen to work across a variety of technologies, get involved in project work, and expand your technical capabilities – this could be the opportunity you’ve been waiting for. This is a hybrid role, blending remote work with … time at their offices and regular client visits across the East Midlands. It’s a hands-on, customer-facing role where you'll be part of a collaborative team supporting a broad and interesting client base. What you'll be doing: Act as a key escalation point for 1st More ❯

Role: IT Support Specialist II Location: Hybrid (at least 3 days in office weekly) Salary Range: £36k – £40k base + 5% bonus About the Role This position is replacing an existing Support Level II role. The ideal candidate will have experience in front-line IT support … preferably within a fast-paced tech environment. We're looking for someone confident supporting both Windows and Mac (Apple) environments, with strong end-user support capabilities. Technical Requirements Ideally 3-4 years experience in technical support roles Solid experience with Windows and macOS environments Strong knowledge of Microsoft … and cloud services, including: User administration Account setup Familiarity with ITSM tools like Jira (or equivalent) Hardware provisioning and support (laptops, accessories, etc.) Experience performing onboarding/inductions for new starters Soft Skills People-oriented, with excellent interpersonal and communication skills Proactive, switched-on, and able to work independently More ❯

2nd Line IT Support Engineer – Step into 3rd Line | Nottinghamshire | Hybrid Are you an experienced 2nd Line Engineer ready to take the next step towards 3rd Line? We're working with a growing, fast-paced tech business in Nottinghamshire that's looking for a client-focused IT Support Engineer to join their close-knit team. If you're keen to work across a variety of technologies, get involved in project work, and expand your technical capabilities – this could be the opportunity you’ve been waiting for. This is a hybrid role, blending remote work with … time at their offices and regular client visits across the East Midlands. It’s a hands-on, customer-facing role where you'll be part of a collaborative team supporting a broad and interesting client base. What you'll be doing: Act as a key escalation point for 1st More ❯

Are you passionate about cloud technology and keen to play a hands-on role in supporting modern IT environments? At Apogee, we are looking for a proactive IT Systems Support Engineer to join our dynamic internal IT team. This is a critical role focused on delivering … high-quality support across our hybrid infrastructure - spanning both on-premise systems and a growing cloud environment. You will be at the forefront of ensuring seamless access to IT services for users across the UK and Europe, with a particular emphasis on Microsoft 365, Azure, Entra ID (Azure … accounts and troubleshooting connectivity issues to supporting cloud migrations and monitoring system performance, you will help drive the effectiveness, security, and scalability of our IT operations. This role offers a fantastic opportunity to deepen your experience with cloud technologies in a fast-paced, collaborative environment where innovation and service More ❯

to the expansion of the business. This position will report to the Head of Services and would suit a proven business administrator with excellent IT skills, particularly Excel. KEY VACANCY INFORMATION Full time Monday to Friday 36 hours Based in Chesterfield , applicants will ideally live locally. 2 days working … in Chesterfield you will be part of a rapidly growing business. Due to sustained growth within the business a new position of Service and Support Administrator has been created to support the Admin Services Team. This will be a busy role and the main purpose of the role … will be to provide support to the wider business regarding Admin system requests, e.g. defects, access and change requests. Duties and responsibilities of the role are outlined below. The successful applicant will be able to demonstrate upon application the ability to complete the duties of the role through prior More ❯

Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer focussed Support Analysts. Ideally you should already hold Security (SC Clearance) or the willingness and ability to undertake. The First Line Analysts will be working in the Service Desk … Support team supporting the contract between Mon-Fri covering 7.00am 7.00pm on a soft shift pattern (37.5 hour working week). These opportunities are key in assisting with the transition and on-boarding of a new customer account with a view to continue into BAU once the service goes … The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenters customers, including problem investigation, support documentation and technical coaching. What youll do Incident/Request Management 80% Manage incidents routed from First Level analysts and resolve within the limits More ❯

are the same, and where your skills truly make a difference, wed like to hear fromyou. Were looking for a confident and capableIT Systems Support Engineerto join our fast-paced IT team for 2 ofour locations in Kent and Lincoln Reporting to the Head of IT, youll … provide hands-on support across our European officestackling technical issues, supporting infrastructure, and helping to keep our systems efficient, secure, and future-ready. This role is a hybrid working model - but does require flexiblity based on the needs of the business. For roles with office-based hybrid working: A More ❯