1 to 25 of 58 Remote/Hybrid ITIL Jobs in the Midlands

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

from candidates with relevant practical experience: Microsoft Azure Fundamentals (AZ-900) or equivalent. Microsoft 365 Fundamentals (MS-900) or equivalent. CompTIA Network+ or Security+. ITIL Foundation certification. Relevant degree, apprenticeship or professional IT qualification. What We're Looking For Strong troubleshooting and problem-solving skills. A proactive and customer-focused ...

Develop scripts and tools to improve efficiency and reduce manualeffort. Collaboration Partner with Development and IT teams to support applicationdelivery and resolve deployment issues. ITIL Operations Manage incidents, requests and problem resolution across theDevOps and application stack. Qualifications and Experience:- 3+ years' experience in a DevOps role, ideally within ...

ensureISO/compliance standards. Automation Develop scripts andtools to improveefficiency and reducemanualeffort. Collaboration Partner with Developmentand IT teamsto support applicationdelivery and resolvedeployment issues. ITIL Operations Manage incidents,requests and problemresolution across theDevOps and applicationstack. Qualifications and Experience:- 3+ years' experience in a DevOpsrole, ideally withina security-focusedor highly regulatedenvironment. Strong ...

technical environment. Infrastructure monitoring, performance management and service availability. Desirable Experience Experience working within a secure public sector, policing or government environment. Knowledge of ITIL service management principles. Active Directory administration, including Group Policy and identity management. Understanding of networking concepts including TCP/IP, LAN and WAN technologies. Experience ...

learn quickly and work collaboratively within a team. • Strong attention to detail and organisational skills. Desirable Skills • Basic understanding of IT Service Management or ITIL principles. • Exposure to JavaScript, programming, or scripting through studies or personal projects. • Knowledge of databases, APIs, or system integrations. • Experience using service desk, ticketing ...

services, not simply managing BAU. Experience operating within a large-scale, complex or rapidly scaling organisation. Strong senior stakeholder and supplier management experience. Extensive ITIL/service management knowledge, including major incident management. Experience developing service governance, operating models and performance frameworks. A strong focus on continuous improvement, operational resilience ...

helpdesk ticketing solutions - SQL writing experience - Experience using and/or supporting Warehouse Management Systems and Carrier Management Systems - IT support and helpdesk experience - ITIL Foundation certificate Benefits - Discretionary company bonus scheme - Following successful probation period, opportunity for hybrid working in line with ILG policy up to 50/ ...

Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. IT qualifications advantageous: CompTIA, MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, Cyber Essentials (or similar). Working for an IT Managed Service Provider (MSP), or IT Support businesses is advantageous. Full UK Driving Licence preferred. ...

Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow optimization Where this could take you This role opens clear progression paths into ...

Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

standards and delivering supportable solutions. Ability to conduct technical discovery, identify risks and technical debt, and recommend appropriate solutions. Relevant Microsoft, Citrix, VMware or ITIL certifications desirable. So, Who are we? We are the UK's fastest growing MSP. We have grown significantly from 30 to over 170 staff ...

help strengthen enterprise IT across the defence-focused environment. The role requires strong Microsoft 365, Azure/Entra, Intune and AD skills, with ITIL experience and SC clearance eligibility. Occasional travel to other UK sites will be needed, with a flexible mix of office and home-based #J-18808-Ljbffr ...

similar deployment tooling. Experience working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work ...

HMRC, Government, or other secure/public sector environments. Knowledge of IBM Power Systems infrastructure. Experience supporting migration, transformation, or modernisation programmes. Understanding of ITIL processes and service management best practices. Familiarity with automation tooling and infrastructure scripting. Exposure to hybrid infrastructure environments. Technical Knowledge Required Operating Systems & Platforms ...

continual improvement Cross-Functional Collaboration: Work with service, delivery, product and supplier teams to align services, investments and improvements with business priorities CANDIDATE REQUIREMENTS ITIL Foundation certification, or willingness to achieve it within 12 months of appointment Proven knowledge and experience of IT Service Management processes within a medium ...

continual improvement Cross-Functional Collaboration: Work with service, delivery, product and supplier teams to align services, investments and improvements with business priorities CANDIDATE REQUIREMENTS ITIL Foundation certification, or willingness to achieve it within 12 months of appointment Proven knowledge and experience of IT Service Management processes within a medium ...

will include Master's degree or equivalent senior leadership experience Relevant management, leadership or specialist technical qualification Expert-level service management qualification (such as ITIL) or equivalent experience Significant experience leading complex digital, technology or information services within a large organisation Experience delivering service improvements and digital transformation programmes within ...

supporting enterprise network environments. Proven experience identifying, testing, implementing, and documenting network configuration changes within a controlled change management framework. Knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred). Hands‐on experience with incident, problem, request, and major incident management. Understanding of network infrastructure lifecycle management, patching, firmware ...

technical risk. Experience providing technical leadership, coaching or mentoring other engineers. Desirable criteria Power Pages. Microsoft Copilot Studio. Stakeholder requirement gathering and solution design. ITIL 4 Foundation/Microsoft Power Platform Developer/PL-400 certification. Benefits Alongside your salary of £48,400 plus any allowance ...

Cloud technologies. A genuine interest in getting hands‐on and growing your depth for organisation processes and tools Experience of Agile Project Management methodology ITIL Foundation V4/V5 level accreditation infrastructure or equivalent Where and how you'll work: This is a permanent position and is based ...

work under pressure and deliver to tight deadlines. Self-motivated, enthusiastic, and proactive approach. Strong leadership and stakeholder management skills. Knowledge of the ITIL framework would be advantageous. Flexibility The key to our success is teamwork and collaboration. We take a hybrid approach to working, balancing remote working with office ...

Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber … automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/ ...

positive working relationships Practical knowledge of RBAC, PIM and permission management Familiarity with agile working practices Experience with Office365 and AWS Knowledge of DevOps ITIL Foundation and ITIL V4 Intermediate or ITIL 4 Specialist Module Please note that these positions do require a good level of industry technical expertise ...