Observability level 4 including Manage events and component level metrics, Metrics-logs and Traces, time series topology and AI/mL Models To achieve Alerts, Comprehensive Dashboards, Root cause analysis, Business Impactanalysis and predictive and preventative insights Qualifications: 10 + years' experience builds observability level 4. Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI. More ❯
for experienced Splunk ITSI Experts to join a high-performing team on a long-term contract. This role will focus on delivering advanced observability solutions, enabling predictive analytics, business impact insights, and proactive incident management across enterprise environments. Job Responsibilities/Objectives: As a Splunk ITSI Expert, you will be responsible for the design, development, and optimisation of Observability … implementing Observability Level 4 solutions, covering event management, metrics, logs, traces, time series topology, and AI/ML model integration. Building and maintaining comprehensive dashboards, alerts, and root cause analysis frameworks. Conducting business impactanalysis and delivering predictive and preventative insights for IT services. Integrating observability tools and data with ITSM processes such as ITIL and ServiceNow. More ❯
transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … Level Agreements (OLAs) in order for the service to enter business as usual. Supporting the project manager, and other related project stakeholders, to understand the Service Design & Transition process, impact, risks, and dependencies. Working with project managers to ensure Service Design & Transition tasks and deliverables are accounted for in the overall project plan to enable build, test, deployment, and … early life support plans for changes to IT Services. Completing impactanalysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within their scope. Building a close working relationship with the Operations teams to ensure More ❯
practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … contractual obligations into end-to-end service design: Collaborating with internal and external stakeholders, including project teams, to identify and understand requirements for supporting the service post-implementation. Completing impactanalysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Working with operational teams to design service wraps and processes, including incident management … go-live. Ensuring risk management is undertaken appropriately for the services you are assigned: Identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within scope. Following the Service Design & Transition process utilising key artefacts to capture information gathered: Driving forward the production More ❯
group, as our Programme Lead! You'll spearhead transformative projects, manage top-tier client relationships, and optimize processes for peak performance. If you're ready to make a significant impact in a forward-thinking organization that values collaboration, integrity, and continuous improvement, we want to hear from you! Who we are: Part of the South Staffordshire group, Echo Managed … such as defect rates. Review communication plans across workstreams and wider teams to ensure alignment on shared goals. Build relationships with key stakeholders to support clear expectation setting. Provide impactanalysis and context for decisions presented at the programme board to enable swift decision-making. Review and optimise current ways of working across all streams, including automation to More ❯
Chesterfield, England, United Kingdom Hybrid / WFH Options
Brightwell
of Planning & Reporting. Provide data and analytical support across the Planning & Reporting team as required to facilitate delivery of team outputs including capacity plans, member data reports and change impact analyses. Candidate profile: Able to effectively manage and prioritise their workstack, recognising the importance of maintaining visible progress. Ability to quickly understand problems, articulate them and propose solutions. Understands More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Ignite Digital Talent
with programme budgets. Define and track delivery KPIs, including quality and defect metrics. Build strong relationships across client and internal teams, ensuring expectations are aligned and managed. Provide insight, impactanalysis and recommendations to support swift and informed decision-making. Continuously improve and optimise delivery processes, introducing automation where beneficial. Establish clear success criteria and ensure prioritisation aligns More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
s) to ensure effective completion of all BCM related activities, aligned to our annual lifecycle of events, such as supporting the BCP/Grab and Go review cycles, Business ImpactAnalysis (BIA) and GOBRA completion via our network of BCM champions and in line with set deadlines. Quality assurance of BCPs written in German/French/English More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Mitchells & Butlers Leisure Retail Limited
of critical operational processes and systems Leading stakeholders in identifying relevant RTO and RPO for each process and system our business relies on. Collaborating with departments to conduct business impact analyses, identifying critical processes and systems that must be prioritised during disruptions. Identifying critical processes in our central operations and front-line businesses and ensure we have secondary processes … Strong technical understanding of infrastructure, cloud platforms (especially Azure), and enterprise applications. Experience working with Retail or Hospitality businesses. Ability to identify critical business processes and understand the potential impact of disruptions. Expertise in conducting detailed risk assessments, crucial for developing successful business continuity programs and disaster recovery plans. Competence in managing disruptive and unexpected events that threaten the More ❯
create user guides to support system users. Support departmental processes including pay awards, contractual changes, and leave calculations. Drive continuous improvement through system functionality development and automation. Provide statistical analysis and reporting to support organisational planning and performance. Act as a subject matter expert on HR systems, offering guidance and impact analysis. Required Qualifications and Experience Knowledge of … management, and configuration. Proven ability to test systems and databases effectively. Skills in creating training materials and delivering system-related training. Advanced Microsoft Excel skills and experience in data analysis and reporting. A problem-solving mindset with a focus on continuous improvement. GCSEs in Maths and English (Grade A-C/Level 4+) or equivalent. BTEC/NVQ Level More ❯