8 of 8 Remote Network Support Jobs in the Midlands

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are seeking an experienced and motivated Network Support Engineer to join our expert team. In this role, you’ll provide advanced support for our networking solutions, troubleshoot complex issues, and ensure reliable connectivity for … our clients. The ideal candidate will have a strong background in network support, a passion for problem-solving, and a desire to contribute to our mission of delivering exceptional service as standard. On a day to day basis you will Manage client support tickets, requests, and tasks Utilise network management tools to support client networks … Manage vendor TAC cases Implement standard network provisioning tasks to fulfil customer requests Monitor SLAs & ensure client tickets are actioned and updated Manage customer escalations Support Client – Ethernet and WiFi LANs & WANs, routers, switches, firewalls Participate in an Out of Hours On-call rota This is a multidiscipline role requiring hands-on technical & fault management capabilities. What will More ❯

offers a place for you. About the role At Node4, we deliver exceptional IT solutions that drive business success. We are looking for a skilled and motivated 2nd Line Network Support Engineer to join our team based in Derby. This role offers the opportunity to work in a fast-paced, customer-focused environment where innovation and service excellence … are priorities. As a 2nd Line Network Support Engineer, you will provide advanced support for our customers’ networks, ensuring reliability, security, and high performance. You will work closely with customers and senior engineers to resolve escalated issues, implement configurations, and maintain critical network infrastructure. You will also participate in a shared on-call rota , providing out … of-hours support as needed to ensure 24/7 availability for our key services and clients, with additional on-call allowance. Key Responsibilities Provide 2nd line technical support for network incidents and service requests. Diagnose and resolve faults involving routers, switches, firewalls, and VPNs. Configure and troubleshoot hardware from Cisco, Juniper, and Fortinet. Support and More ❯

So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role The Senior Network Support Engineer is responsible for providing technical support to the organization's computer network infrastructure, ensuring that the network runs efficiently and effectively. They will … provide troubleshooting assistance to users, analyze network performance, and recommend upgrades, as needed. The Senior Network Support Engineer will also work with the network engineering team to design and implement new network technologies and maintain network security. What will you bring? Extensive knowledge of network protocols and technologies, including TCP/IP, DNS … DHCP, VLANs, and VPNs. Experience with network security, including firewalls, intrusion detection/prevention systems, and access control. Knowledge of routing and switching technologies, including OSPF, BGP, and VLANs. Experience with network monitoring tools, such as Nagios or SolarWinds. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and in a team More ❯

Join to apply for the 2nd Line Network Support Engineer role at Node4 Join to apply for the 2nd Line Network Support Engineer role at Node4 Direct message the job poster from Node4 Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and … At Node4, we're dedicated to delivering exceptional IT solutions that drive business success. As we continue to grow, we're looking for a skilled and motivated 2nd Line Network Support Engineer to join our expert team based in Derby. This is your chance to work in a fast-paced, customer-focused environment where innovation and service excellence … are at the heart of everything we do. As a 2nd Line Network Support Engineer, you'll provide advanced support across our customers’ networks, ensuring reliability, security, and high performance. Working closely with both customers and senior engineers, you'll be a key player in resolving escalated issues, implementing configurations, and maintaining critical network infrastructure. You More ❯

also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. About the Opportunity We are looking for an enthusiastic Network Support Engineer experienced in working on and with sensitive/protected systems. The candidate will work within a small multi-disciplined on-site support team and take … primary responsibility for the network aspects of the local system. The system undergoes regular refreshes to improve performance, add new services and avoid obsolescence, providing the opportunity for the candidate to maintain their skills and knowledge against the latest generation of Cisco LAN & WAN equipment. Specific responsibilities include: Leading the local support for the Network Infrastructure within … the assigned geographical area of responsibility. Maintaining network documentation associated with the site. Assisting the local multi-disciplined support team in wider system support activities. Supporting the wider network engineering team with the management of the global network design including: Providing impact assessments to RFC's relating to obsolescence, patch and update, expansion or in More ❯

Network Support Engineer ***SC CLEARANCE REQUIRED*** Salary: up to £65,000 Location: Birmingham Hybrid Here at Khuda technology were on the lookout for a Network Engineer with experiencein Palo Alto and Azure to join an international MSP. The role focuses on network security and cloud infrastructure, with hands-on work designing, implementing, and managing secure, scalable … solutions. Key Responsibilities: Deploy and manage Palo Alto firewalls in Azure environments, ensuring security and performance. Implement network security policies using Threat Prevention, URL Filtering, and Global Protect. Configure Azure networking, including VNets, VNet Peering, Azure Firewall, and ExpressRoute. Administer PAN-OS firewalls, update firmware, manage policies, and analyse logs. Monitor network traffic, respond to security incidents, and … conduct regular audits. Collaborate with cloud architects, DevOps, and IT teams to align solutions with business needs. Maintain network documentation and recommend infrastructure improvements. Skills: Expertise in Palo Alto firewalls and Azure networking (VNets, ExpressRoute, Load Balancers, etc.). Strong cloud security experience using Palo Alto solutions. Proficiency in Terraform, Ansible, or PowerShell for automation. Knowledge of ADFS, SAML More ❯

with eligibility to participate in a discretionary annual bonus scheme, together with an excellent benefits package. Holiday Entitlement: 25 days plus Public/Bank holidays Reporting to: Head of Network Main Purpose of Role: A key new role for CET, seeking to appoint a Technical Support Manager who will provide critical support and guidance to our frontline … telephony-based teams and wider Network Team. This role will be part of our Senior Leadership Team within our Network and requires developing positive working relationships across all levels of the organization. The role focuses on providing technical support, guidance, and decision making on complex Home Emergency claims, especially in Gas, Plumbing, and Electrical trades. You will … work closely with our Contractor Network to support policy coverage, auditing, H&S, BER’s, training, and escalated cases. You will be empowered to leverage your skills and knowledge to support the business in making correct technical and commercial decisions promptly, ensuring positive outcomes for customers and delivering a best-in-class customer journey while managing commercial More ❯

with eligibility to participate in a discretionary annual bonus scheme together with an excellent benefits package. Holiday Entitlement: 25 days plus Public/Bank holidays Reporting to - Head of Network Main Purpose of Role A key new role for CET where we are looking to appoint a Technical Support Manager who will provide critical support and guidance … to our frontline telephony-based teams and our wider Network Team. This role will form part of our Senior Leadership Team within our Network and will require you to develop positive working relationships across our business at all levels of the organisation. The role will be focused on providing technical support, guidance and decision making on more … complex Home Emergency claims across the key perils/trades of Gas, Plumbing and Electrical. You will be working closely with our Contractor Network to support and guide them on policy coverage, auditing, H&S, BER's, training, and escalated cases. You will be fully empowered to use your skills and knowledge to support the wider business More ❯