Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
5Values
senior IT roles, including network administration and troubleshooting Proficiency in Cisco network environments Expertise in managing macOS and iOS devices Experience with Google Workspace, Okta, Atlassian products, Zoom, and other cloud IT systems Experience with AWS infrastructure and network bridging Strong understanding of VPN, DNS, DHCP, LANs/VLANs, and more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Adria Solutions Ltd
improving our IT infrastructure, which supports domestic and international offices and remote workers. Our cloud-based environment uses Google Workspace, Zoom, Cisco, Palo Alto, Okta, and Jamf, with a primary user base on Mac systems and a transition from Windows underway. This is an excellent opportunity for a seasoned IT … and troubleshooting Expertise in managing Cisco network environments Familiarity with the Apple ecosystem, managing macOS and iOS devices with Jamf Experience with Google Workspace, Okta, Atlassian products, Zoom, and other cloud IT systems Proficiency in cloud-based IT service management, particularly AWS infrastructure Strong understanding of VPN, DNS, DHCP, LANs … firewall management (preferably Palo Alto) Skilled in IT ticketing systems management and record-keeping Desirable Qualifications: Apple certifications (e.g., ACSP), Jamf training, or equivalent Okta Essentials training and certification CCNP and/or CCNA certification or similar Linux qualifications/certifications Knowledge of ISO 27001 and other security standards ITIL more »
issues Ensure swift ticket resolution and escalate issues to Level 3 technician as necessary Adept knowledge on Software Center(SWC) and ServiceNow Knowledge of Okta and its usage. more »