Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
Key responsibilities for the Telephony Engineer will include: Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions. Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. Experience of administering, monitoring and troubleshooting Voice technologies and platforms. Change management and risk assessment … Engineer:- At least 5 years experience working in one or multiple IT areas. Degree in IT or appropriate discipline(s) desired but not essential. Experience in managing or supporting PBX migrations Strong knowledge of video & voice technology. Strong knowledge of Unify Hipath systems and services. Strong knowledge of Cisco UCM Experience of using tools such as Wireshark and other troubleshooting More ❯
Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
Key responsibilities for the Telephony Engineer will include: • Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions. • Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. • Experience of administering, monitoring and troubleshooting Voice technologies and platforms. • Change management and risk assessment … Engineer:- • At least 5 years' experience working in one or multiple IT areas. • Degree in IT or appropriate discipline(s) - desired but not essential. • Experience in managing or supporting PBX migrations • Strong knowledge of video & voice technology. • Strong knowledge of Unify Hipath systems and services. • Strong knowledge of Cisco UCM • Experience of using tools such as Wireshark and other troubleshooting More ❯
Key Responsibilities: Conduct structured Enterprise Telephony discovery surveys across various RR sites using the provided survey form. Trace and document analogue devices and their cabling paths from endpoint to PBX , and from PBX to server/communications rooms. Validate connectivity and device function without disrupting the live production environment. Engage with on-site contacts (where available) to gain insight into … all findings are clearly documented in the official Site Survey Report . Essential Skills & Experience: Active SC Clearance (must be in place before deployment) Strong background in enterprise telephony , PBX systems , and analogue device infrastructure Ability to trace and document complex cabling paths without disrupting live services Confident engaging with local site personnel to gather service insights Comfortable working autonomously More ❯
Key Responsibilities: Conduct structured Enterprise Telephony discovery surveys across various RR sites using the provided survey form. Trace and document analogue devices and their cabling paths from endpoint to PBX , and from PBX to server/communications rooms. Validate connectivity and device function without disrupting the live production environment. Engage with on-site contacts (where available) to gain insight into … all findings are clearly documented in the official Site Survey Report . Essential Skills & Experience: Active SC Clearance (must be in place before deployment) Strong background in enterprise telephony , PBX systems , and analogue device infrastructure Ability to trace and document complex cabling paths without disrupting live services Confident engaging with local site personnel to gather service insights Comfortable working autonomously More ❯
knowledge of Windows 10/11, Office 365, Azure AD and Intune Proficient in Active Directory administration and troubleshooting Good understanding of virtualisation technologies (VMware, Hyper-V) Familiarity with PBX systems, firewalls, routers and switches Experience with backup solutions and data recovery practices Excellent communication skills and confidence in supporting a variety of end users 2nd Line Support Engineer | Permanent More ❯
Market Drayton, Shropshire, England, United Kingdom
Muller UK & Ireland
Key responsibilities for the Telephony Engineer will include: •Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions.•Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications.•Experience of administering, monitoring and troubleshooting Voice technologies and platforms.•Change management and risk assessment … Engineer:- •At least 5 years’ experience working in one or multiple IT areas.•Degree in IT or appropriate discipline(s) – desired but not essential.•Experience in managing or supporting PBX migrations•Strong knowledge of video & voice technology.•Strong knowledge of Unify Hipath systems and services.•Strong knowledge of Cisco UCM•Experience of using tools such as Wireshark and other troubleshooting More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
BPL Business Media Ltd
with additional support for sites nationwide. Key Responsibilities: Support and maintain Unify/Siemens systems, UC Servers, System Networking, and IP Telephony. Support Ericsson LG, NEC, Toshiba, and Panasonic PBX systems. Skills/Experience Required: Experience with Unify/Siemens systems, UC Servers, System Networking, and IP Telephony. Experience supporting Ericsson LG, NEC, Toshiba, and Panasonic PBX systems. More ❯