10 of 10 Remote/Hybrid Problem Management Jobs in the Midlands

Service Management Lead Contract Length: 8 Months Location: Warwick (Hybrid - UK Candidates Only) Day Rate: £400-£425 Inside IR35 Start Date: ASAP We're looking for an experienced IT Service Management Lead to support and continually improve IT service operations across a large enterprise environment. Over the next … months, you'll work closely with IT teams, suppliers and business stakeholders. The IT Service Management Lead will coordinate service management activities including Change, Major Incident and Problem Management whilst helping improve service quality, reporting, governance and the overall user experience. If you're keen ...

support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management practice. Skills & Experience: Demonstrated strong analytical skills, problem solving/debugging skills A good attitude, strong business ethics, an analytical mind, the ability … SOAP APIs, scheduled processes, error handling and monitoring Strong OAC Technical skills covering data models/semantic models, dashboards, data visualisation, security and connection management Fusion Technical skills in BIP reports/templates, OTBI analyses/dashboards, HDL and other Fusion data load tools Participated in at least ...

engineering teams. \n The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management practice. \n\n Skills & Experience: \n \n Demonstrated strong analytical skills, problem solving/debugging skills \n A good attitude, strong business ethics … APIs, scheduled processes, error handling and monitoring \n Strong OAC Technical skills covering data models/semantic models, dashboards, data visualisation, security and connection management \n Fusion Technical skills in BIP reports/templates, OTBI analyses/dashboards, HDL and other Fusion data load tools \n Participated ...

Service Desk, end user 1st and 2nd line support (to triage, respond and resolve end user issues) and also support major incident management, service monitoring, change management, problem management. Key Responsibilities: Own the IT Service Desk platform ensuring it’s fit for purpose and provides the correct … operational KPIs and SLAs, identifying performance bottlenecks and performing root cause analysis (RCA) for major incident remediations. Champion ITIL best practices across incident, problem, request, and change management workflows to maintain business continuity. Act as the senior escalation point for major incidents, coordinating technical resources and business communications. ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Position Overview The Infrastructure Production Management team is responsible for the end-to-end oversight of production stability across the bank's core technology infrastructure. Our activities include incident reduction … major incident governance, problem acceleration, change assurance and disaster recovery readiness. We act as a central coordination function, working across internal teams and external vendors to ensure a resilient and reliable production environment. You will play a crucial role in maintaining the stability and operational health of our global ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

related technologies who can operate across the full data lifecycle and design enterprise-level data architecture for complex programmes. These include cloud migrations, data management, data virtualisation, lakehouse deployments and the creation of modern data pipelines. You'll put client requirements and industry best practice at the heart … agent based capabilities within data and analytics platforms Producing architectures and designs for complex end-to-end data solutions, including data storage and management, ETL/ELT, reporting and analytics Advising clients on architecture/infrastructure, platform and engineering best practices across data warehouse/data lake solutions ...

solution design through the delivery phases, be responsible for working through the technical challenges and decisions in partnership with the project and engagement management communities to safely deliver the solution into Live operation. We expect our solution architects to have experience of a wide range of technologies including public … internal and external senior stakeholders. • Develop excellent working relationships with our clients to become their trusted advisors through boldness and honesty. • Relationship management of the technical relationships with vendors, third parties and the wider Capgemini. • Ensure solution delivery is performed according to agreed specification. • Own technical problem management ...

support the banks’ capabilities and compliant with policies or requirements set by Compliance, Legal, Group Data Protection and Chief Data Office (CDO)/Records Management as well as other key control functional areas. As part of ECOM governance, this role will be responsible for overseeing reported operational issues impacting … tracking and reporting of issues to ensuring the most timely reporting and remediation steps are followed Your skills and experience Experience in incident/problem management reporting related to the use/support of electronic communications within the Financial Services industry Experience in the use/support ...