Senior Performance Analyst
- Location
- West Midlands, England, United Kingdom
role requires strong analytical judgement, clear communication and the ability to guide others.You will work with multidisciplinary teams across data, AI, software engineering, product, QA and delivery to create practical outcomes for clients and end users. Key responsibilities Design and maintain performance measurement frameworks, including KPIs, goals, user needs … using multiple data sources and translate findings into clear recommendations. Develop dashboards, reports and visual stories that communicate service performance to different audiences. Lead quality assurance of performance data, including cleansing, validation and explanation of limitations. Work closely with product, delivery, user research, data and client teams throughout the product ...