3 of 3 Remote/Hybrid Remote Monitoring and Management Jobs in the Midlands

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies … while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause ...

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies … while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause ...

Line MSP Engineer Birmingham - Hybrid (2 days WFH) £40,000 - £45,000 | Permanent VIQU have partnered with a growing MSP and telecoms business looking for a 3rd Line Engineer to join their established technical team. This is a hands-on role where you'll become a key technical escalation point … work directly with customers and support a varied range of Microsoft environments. The business invests heavily in its people and technology, offering strong opportunities to develop technically and progress as the company grows. You'll also have exposure to Microsoft cloud, AI and automation, alongside customer projects and wider technical ...