19 of 19 Remote Support Engineer Jobs in the Midlands

IT Support Engineer An exciting opportunity for an experienced IT professional to join a forward-thinking technology company, providing internal systems support across the UK and US. This role would suit someone with solid 1st and 2nd line IT support experience who enjoys working across a wide variety of infrastructure, including servers, networks, cloud platforms, and … minimum 2 days per week in the office, plus occasional travel to Bracknell and the US) Salary: £30,000 – £40,000 per annum + benefits Requirements for Internal Systems Support Engineer Extensive experience in a similar IT support position (1st/2nd line) Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Exposure … to Linux, OS X, virtualisation technologies (e.g. VMware), Azure/AWS, and backup solutions Familiarity with ITIL frameworks and process-driven support environments Excellent troubleshooting, communication, and documentation skills Ability to manage multiple cases, mentor junior staff, and work collaboratively within a team Degree in Computer Science, IT, Engineering, or equivalent commercial experience Microsoft certifications (MCP, MCSA, MCSE) highly More ❯

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Louth , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within … the wider MSP team. What youll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What were looking for in an IT Support Engineer: Previous … experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project Engineering. Remote working flexibility after the first project phase. Training and More ❯

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Grimsby , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within … the wider MSP team. What youll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What were looking for in an IT Support Engineer: Previous … experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project Engineering. Remote working flexibility after the first project phase. Training and More ❯

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Grimsby , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within … the wider MSP team. What you’ll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What we’re looking for in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project Engineering. Remote working flexibility after the first project phase. More ❯

Are you the kind of Cloud Support Engineer who sees a bottleneck and instinctively reaches for code? We are looking for a Cloud Infrastructure Engineer to join our Product team and keep our cloud infrastructure running smoothly, securely, and smartly. You ll take ownership of infrastructure issues, dive into Azure and AWS environments, and automate anything that … us down. From troubleshooting networking, VMs, and firewalls to fine-tuning Ansible playbooks and Terraform templates, you ll be hands-on, proactive, and always looking for smarter ways to support our platforms. You ll work closely with DevOps to manage releases, improve helpdesk processes, and keep us aligned with security frameworks like ISO27001 and PCI-DSS. Role: Cloud Support Engineer, Cloud Engineer, Cloud Infrastructure Engineer, Cloud Operations Engineer, Cloud Systems Engineer, Platform Support Engineer Salary: £45k - £55k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Hybrid (2 days in the office) Office is in Ludlow, Shropshire. PLEASE More ❯

Are you the kind of Cloud Support Engineer who sees a bottleneck and instinctively reaches for code? We are looking for a Cloud Infrastructure Engineer to join our Product team and keep our cloud infrastructure running smoothly, securely, and smartly. You’ll take ownership of infrastructure issues, dive into Azure and AWS environments, and automate anything that … us down. From troubleshooting networking, VMs, and firewalls to fine-tuning Ansible playbooks and Terraform templates, you’ll be hands-on, proactive, and always looking for smarter ways to support our platforms. You’ll work closely with DevOps to manage releases, improve helpdesk processes, and keep us aligned with security frameworks like ISO27001 and PCI-DSS. Role: Cloud Support Engineer, Cloud Engineer, Cloud Infrastructure Engineer, Cloud Operations Engineer, Cloud Systems Engineer, Platform Support Engineer Salary: £45k - £55k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Hybrid (2 days in the office) – Office is in Ludlow, Shropshire. PLEASE More ❯

IT Support Engineer Full time – hybrid workingSalary - £35,000Hours 8.30 – 5.00pm (Monday to Friday) We are currently recruiting on behalf of a growing, design-led retail business for a permanent IT Support Engineer to join their internal Business Systems team based on the outskirts of Birmingham . This is a great opportunity for someone confident supporting … play a key role in keeping the business running smoothly day-to-day, while also supporting IT projects and systems improvements. What you’ll be doing as an IT Support Engineer: Providing 1st/2nd line support to internal users across multiple locations Managing and maintaining hardware, software, and peripherals Supporting user onboarding, Microsoft 365, Active Directory … SAP B1, FileMaker) Collaborating with third-party vendors and MSPs to resolve issues Creating documentation and maintaining knowledge bases (Jira, Confluence) What we’re looking for as an IT Support Engineer: Proven background in IT support, ideally across mixed environments (Windows, macOS, mobile) Strong working knowledge of Microsoft 365, AD/Azure, networking (Ubiquiti/Meraki), and More ❯

IT Support Engineer Chesterfield - £40-48K My client, a dynamic and growing technology-led organisation, is seeking a skilled IT Support Engineer to lead the technical delivery of cloud-centric infrastructure projects across a diverse client base. This is a hands-on role focused on delivering scalable, secure, and efficient solutions using Microsoft Azure and … modern networking technologies. Key Responsibilities: Deliver cloud infrastructure and transformation projects, primarily on Microsoft Azure. Ensure projects meet cost, time, scope, and compliance targets. Collaborate with support and delivery teams for smooth service transition. Provide clear project updates and documentation. Identify automation opportunities and process improvements using Azure-native tools. Mentor junior team members and promote knowledge sharing. Support … AZ-305). Prince2, APM, or equivalent project delivery certification. Exposure to ITIL and Service Transition principles. Benefits: Hybrid working Training Budget Interested? Please Click Apply Now! ? IT Support Engineer Chesterfield - £40-48K More ❯

Systems Support Engineer - 30-40k + Pension + Health + stock options + hybridworking- 2 days in the office per week. This is an excellent opportunity for an Systems Support Engineer who is looking for a new challenge with a very cyber security company. The role is hybrid and is based in the office … innovative software/services companies in the world, who will enable you to progress your career and learn new skills. About the role:- Provide 2nd/3rd line IT support to my customers UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices, and … corporate systems in line with ISO and ITIL standards. Experience required 5+ years in a similar IT support role Strong knowledge of Windows OS/server platforms Strong experience across Microsoft Azure, Entra and Intune Strong experience troubleshooting laptops/desktops/mobile devices Experience with Linux, OS X, virtualisation (e.g. VMware/HyperV), backup solutions, Azure/AWS More ❯

D365 Support Engineer | Salary up to £40K | Fully Remote but with UK site travel weekly We're hiring a D365 Support Engineer to deliver first and second-line support across Microsoft Dynamics 365 (Sales, Customer Service, Field Service). You'll handle day-to day troubleshooting, support new user onboarding, and contribute more widely … and plenty of opportunity to grow your expertise in a purpose-driven D365 team and tech-forward organisation. What You’ll Do: Provide responsive D365 1st and 2nd line support to end users Resolve access, config, data and workflow issues Manage tickets through to resolution Support D365 migrations and user adoption Spot recurring issues and suggest improvements Scope … to get involved with Power Platform activities (Apps/Flows/Automation) What You’ll Need: Prior D365 experience in a support setting. Super User or Junior Product Specialist/Functional Consultant also considered. Exposure to the CE modules will be essential (Customer Service/Sales/Field Service) Confident troubleshooting and clear communication skills. Advantageous would be some More ❯

# Application Support Engineer Coventry Full time Application Support Engineer Coventry Full timeRequirements: Higher education with IT background (University degree is an asset). Minimum of 3 years of experience in the area of application management in complex environments (ideally in the area of intelligent mobility solutions). Solid knowledge in ITIL v4. Knowledge of Linux … downtime. Review application logs and monitoring dashboards for early signs of issues. Reading logs from degradation incidents Conduct knowledge-sharing sessions on recent issues or new findings. Assist L1 support with troubleshooting and shift-left initiatives. Review and provide feedback on junior team members' work. Create, update, and validate Work Instructions in Confluence. Ensure existing WIs are accurate and … reflect current processes. Organise training material to include relevant documentation and videos. SP Review documentation gaps and suggest improvements. Review resolved incidents for accuracy and completeness. Identify inefficiencies in support processes and suggest improvements. Contributes to project specific task with/without technical lead function. Continuous system improvement, both quality and efficiency wise in the areas of application monitoring More ❯

Systems Support Engineer - 30-40k + Pension + Health + stock options + hybridworking- 2 days in the office per week. This is an excellent opportunity for an Systems Support Engineer who is looking for a new challenge with a very cyber security company. The role is hybrid and is based in the office … innovative software/services companies in the world, who will enable you to progress your career and learn new skills. About the role:- Provide 2nd/3rd line IT support to my customers UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices, and … corporate systems in line with ISO and ITIL standards. Experience required 5+ years in a similar IT support role Strong knowledge of Windows OS/server platforms Strong experience across Microsoft Azure, Entra and Intune Strong experience troubleshooting laptops/desktops/mobile devices Experience with Linux, OS X, virtualisation (e.g. VMware/HyperV), backup solutions, Azure/AWS More ❯

Job Title: 1st Line IT Support Engineer (MSP) Location: Chesterfield (Hybrid) Salary: Up to £28,000 Are you a motivated 1st Line IT Support Engineer looking to develop your career within a thriving Managed Service Provider (MSP) ? This is an exciting opportunity to work with a variety of clients and technologies, gaining valuable experience in a … supportive and fast-paced environment. Key Responsibilities Act as the first point of contact for client IT support requests via phone, email, and remote tools. Diagnose and resolve a wide range of technical issues across hardware, software, and networks. Provide support for Microsoft 365, Windows 10/11, and core business applications. Set up and configure desktops, laptops More ❯

SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful … IT projects has made confidence-building, user support, and strong interpersonal skills essential for success in this role. After this 6 month period, you’ll transition into a remote role within our MSP team, either as a Service Desk Engineer or Project Engineer, depending on your strengths and interests. Please note: You will need to successfully pass … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

Robert Half have partnered exclusively with an SME in the Staffordshire area to recruit an IT Support Engineer on a Fixed Term basis. Responsibilities: The IT Support Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers: Support the training of staff to adopt … and maximise the use of IT systems Support the delivery of 1st/2nd Line Support Assist with the IT aspects of office moves, onboarding new suppliers and systems MS Teams and SharePoint housekeeping - maintenance, reviews and archive Manage 3rd party software - comms, licences, etc. Monitor, respond and manage the IT mailbox Create and maintain the IT licence … register Requirements: Commercial experience supporting Office 365, SharePoint, Teams and IT security packages Experience supporting and managing Microsoft Teams in a large organisation At least 2 years of IT Support, including 1st/2nd line experience Knowledge of server maintenance and/or network management Demonstrable experience delivering a high level of customer service Experience working with 3rd parties More ❯

2nd Line Support Engineer 6 Month Fixed Term Contract Northampton (Hybrid Role) Salary is £33.000 Skills: Azure, Office 365, VMware, Windows Server, Active Directory, Windows 10/11, Exchange Server, networking (TCP/IP, DNS), and PC/server hardware. Were partnering with a leading UK charity to find a talented 2nd Line Engineer. This hybrid role gives … chance to use your skills to power meaningful change in the community, while thriving in a dynamic and busy IT environment. If you have 2+ years experience in IT support and want to take the next step in your career, this is the opportunity to grow, contribute, and make a real difference. Main responsibilities Provide first and second line … technical support to end users in the use of hardware, software and telecoms services and deliver baseline support activities. Provide advice, documentation and training to end users (office staff, regionally based staff and volunteers) in the use of a variety of different software packages, office systems, operating systems, printers and computer related services. Support and maintain ICT More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career up to management, leading … strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for the technical delivery and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come … and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career up to management, leading … strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for the technical delivery and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come … and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management More ❯

About the Role We are looking for a motivated Support Desk Operative to join our growing team. This role is focused on providing excellent technical and customer support for our Pyramid Dealer Management System (DMS). Pyramid DMS is a comprehensive cloud hosted business management solution covering: - Unit Sales CRM Accounts & Administration Stock Control Workshop Management Workshop Tech … this an exciting opportunity to develop broad technical and sector knowledge. You don’t need prior experience with Pyramid — full training will be provided. What matters is your IT support background, your ability to pick up new systems quickly, and your enthusiasm for helping end-users solve problems. The role is primarily hybrid (3 days in the office … days from home), but we are also happy to consider candidates who prefer to be fully office-based. There may be opportunities for occasional on-site support and training visits — a full UK driving licence would be beneficial if you’d like to take part in these, but it is not essential. Key Responsibilities Provide 1st line support More ❯