16 of 16 Remote/Hybrid Support Engineer Jobs in the Midlands

Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. … resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a GlanceSenior 3rd Line ...

Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. … resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior ...

Looking for a fresh challenge with an award-winning facilities management company? We are seeking a proactive and technically skilled Refrigeration Technical Remote Support Engineer (Nights) to join our Mobile Delivery team. This is a critical role supporting our Field & Planning teams around the clock, ensuring smooth triage … technical support, and operational efficiency across multiple client portfolios. Working NIGHTS (Mon-Fri 8pm to 6am) as part of a dynamic Remote Support function, you will analyse performance trends, optimise engineering workloads, and help shape a cross-functional support model that spans Refrigeration, HVAC, RHICS ...

Senior 3rd Line Support Engineer Solihull (Hybrid - 4/3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where … investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical ...

Senior Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate. Operating within a structured Network Operations environment, you will take ownership of complex network … focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support network support, operational change, onboarding, lifecycle management, and small-scale engineering work, ensuring all activity aligns to Managed Services ownership and BAU service ...

Rheinmetall Defence UK in Telford is seeking a proactive 3rd Line IT Support Engineer to join the IM&T team at the Telford site. You will own complex incidents, support transition from external vendors, and help strengthen enterprise IT across the defence-focused environment. The role requires ...

Title: Citrix Support Engineer Job Location: GBR-Birmingham-Three Snowhill, GBR-Manchester-New Bailey About the role You’ll be responsible for monitoring, maintaining, supporting and ensuring the availability and security of one of BT’s largest single environments. Citrix and associated Remote Access platforms are used … many contries around the world. The Citrix and associated Remote Access platforms are available 24/7 and so require 24/7 support which is managed by a regular office hours shift as well as some out of hours and on call responsibilities as required. You’ll working ...

they were driven by the commitment and feedback of our colleagues. From our ambitious growth plans and modern tech stack to our culture of support, innovation, and well-being, PSL offers an environment where you can thrive, make an impact, and build a careeryou’reexcited about. Work-Life Balance … centric and delivering quality solutions. We need a team player to help ensure our SaaS service proposition operates in line with expectations and provide support to our clients when they have issues or need guidance. Mission The Operations Support Engineers ensure our service delivery aligns to client expectation ...

Phoebus Software Ltd in Solihull seeks an Operations Support Engineer to supervise service delivery, manage incidents, and coordinate with client stakeholders. You will implement policies, monitor KPIs, and ensure operations stay within budget while maintaining high customer service standards. The role requires strong communication, risk management ...

Senior IT Infrastructure & Server Engineer/3rd Line Support Analyst (hands on) An urgent start required! Leading E-commerce Company | Hybrid 2 days per week onsite | 10–12 Month FTC | Potential to Become Permanent ARCA is proud to be working with a leading e-commerce company that … looking for a hands-on Senior IT Infrastructure & Server Engineer/3rd Line Support Analyst to join its infrastructure team on an initial 10 – 12 month fixed-term contract, with the potential for the role to become permanent. This is a great opportunity for an experienced infrastructure ...

Group is seeking a Citrix Support Engineer to monitor, maintain, and support one of BT’s largest environments across multiple locations in the UK. The role covers Citrix and Remote Access platforms, with 24/7 coverage including out-of-hours and on-call responsibilities. You will ...

Nata Resourcing, on behalf of our client in the United Kingdom, is seeking a skilled 3rd line/Escalation Engineer for the End User Support team. The role focuses on complex troubleshooting across Microsoft 365, Entra ID, Azure, Windows Server, AD, DNS/DHCP, and Group Policy, with ...

outcomeEngaged – We operate as one, building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleProvides reactive network support, focused on incident resolution and service restoration across customer environments. Operates in a fast‐paced, SLA‐driven environment, taking ownership of incidents from diagnosis through … incident, change, and escalation management. Escalate issues appropriately with clear diagnostics, context, and impact. Collaborate with Senior Engineers, Team Leader, and wider teams to support service restoration and resolution. What will you bring? Experience in a network support or IT support role. Understanding of LAN/ ...

Transoft Solutions, Inc. is seeking a Technical Support Analyst to join our Technical Support Team in the UK. The role focuses on delivering outstanding technical support and customer service to users of our software solutions. This is a hybrid position with a requirement to work a minimum ...

building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents. Takes ownership of major incidents and escalations, supporting effective service restoration and minimal customer impact. … Provides technical leadership across the team, improving quality, consistency, and capability. Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards. ResponsibilitiesOwn and resolve complex and business‐critical incidents, acting as technical escalation point for engineers. Provide technical leadership during major incidents ...

Sierra 57 Consult is seeking a site-based Service Hotline Engineer for a premier injections moulding machinery and automation client in the UK. You will diagnose faults remotely, provide electrical, mechanical, control and process troubleshooting, and coordinate onsite attendance as needed. The role focuses on minimizing downtime, restoring production … quickly, and maintaining proactive customer support while adhering to SLAs and established processes. #J-18808-Ljbffr ...