Support Engineer Jobs in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £35,750 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 110 65 131
Rank change year-on-year -45 +66 +20
Permanent jobs requiring a Support Engineer 174 419 222
As % of all permanent jobs advertised in the Midlands 2.48% 3.53% 2.42%
As % of the Job Titles category 2.69% 3.74% 2.69%
Number of salaries quoted 128 355 192
10th Percentile £25,588 £23,700 £25,000
25th Percentile £27,750 £26,000 £26,000
Median annual salary (50th Percentile) £35,750 £30,000 £30,000
Median % change year-on-year +19.17% - -
75th Percentile £52,500 £37,500 £41,290
90th Percentile £58,000 £44,420 £53,750
England median annual salary £37,500 £32,500 £33,500
% change year-on-year +15.38% -2.99% -

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,457 11,206 8,240
% of permanent jobs with a recognized job title 92.14% 94.36% 89.64%
Number of salaries quoted 2,795 8,325 4,631
10th Percentile £27,025 £26,250 £28,750
25th Percentile £32,500 £33,750 £37,500
Median annual salary (50th Percentile) £48,500 £47,500 £52,500
Median % change year-on-year +2.11% -9.52% +5.00%
75th Percentile £63,125 £60,750 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £57,000 £53,500 £60,800
% change year-on-year +6.54% -12.01% +1.33%

Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Engineer in the Midlands

Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Engineer in the Midlands.

Salary trend for Support Engineer in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 15 May 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -27 98 £35,000 +16.67% 47
East Midlands -32 76 £37,000 +23.33% 66
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 15 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 112 (64.37%) Windows
2 81 (46.55%) Microsoft
3 73 (41.95%) Problem-Solving
4 63 (36.21%) Cisco
5 62 (35.63%) Active Directory
6 53 (30.46%) Firewall
7 52 (29.89%) Windows Server
7 52 (29.89%) Microsoft 365
7 52 (29.89%) Social Skills
8 47 (27.01%) Driving Licence
8 47 (27.01%) WAN
9 46 (26.44%) Mentoring
10 44 (25.29%) LAN
10 44 (25.29%) Microsoft Certification
11 43 (24.71%) Azure
12 42 (24.14%) Cisco Certification
13 41 (23.56%) MCP
13 41 (23.56%) Degree
14 35 (20.11%) MCSE
14 35 (20.11%) CCNP
14 35 (20.11%) CCNA
15 33 (18.97%) Linux
16 32 (18.39%) Microsoft Exchange
17 30 (17.24%) VMware
17 30 (17.24%) ITIL
18 29 (16.67%) Asset Management
18 29 (16.67%) Computer Science
19 28 (16.09%) VMware Infrastructure
19 28 (16.09%) Computer Science Degree
20 27 (15.52%) IT Asset Management

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (18.39%) Microsoft Exchange
2 7 (4.02%) SharePoint
3 6 (3.45%) IIS
4 1 (0.57%) Confluence
Applications
1 14 (8.05%) Microsoft Office
2 4 (2.30%) Chatbot
Business Applications
1 9 (5.17%) Oracle Applications
1 9 (5.17%) Oracle EBS
Cloud Services
1 52 (29.89%) Microsoft 365
2 43 (24.71%) Azure
3 7 (4.02%) Entra ID
4 6 (3.45%) SaaS
5 4 (2.30%) AWS
6 2 (1.15%) Amazon ECS
6 2 (1.15%) AWS Lambda
6 2 (1.15%) Serverless
7 1 (0.57%) Amazon CloudWatch
7 1 (0.57%) Amazon EC2
7 1 (0.57%) Amazon ELB
7 1 (0.57%) Amazon Glacier
7 1 (0.57%) Amazon S3
7 1 (0.57%) AWS KMS
7 1 (0.57%) Dynamics 365
7 1 (0.57%) PaaS
7 1 (0.57%) Virtual Private Cloud
Communications & Networking
1 53 (30.46%) Firewall
2 47 (27.01%) WAN
3 44 (25.29%) LAN
4 27 (15.52%) Internet
4 27 (15.52%) Network Security
4 27 (15.52%) WLAN
5 21 (12.07%) DNS
6 16 (9.20%) DHCP
7 11 (6.32%) VPN
7 11 (6.32%) Wi-Fi
8 10 (5.75%) SD-WAN
9 7 (4.02%) Cisco Firepower
9 7 (4.02%) SAN
10 6 (3.45%) Remote Desktop
11 4 (2.30%) Broadband
12 3 (1.72%) TCP/IP
13 2 (1.15%) VLAN
14 1 (0.57%) iSCSI
14 1 (0.57%) PBX
Database & Business Intelligence
1 8 (4.60%) SQL Server
2 1 (0.57%) Amazon RDS
Development Applications
1 1 (0.57%) Git
1 1 (0.57%) JIRA
1 1 (0.57%) Sonatype Nexus
1 1 (0.57%) Vagrant
General
1 52 (29.89%) Social Skills
2 19 (10.92%) Inclusion and Diversity
3 11 (6.32%) Analytical Skills
3 11 (6.32%) Public Sector
4 7 (4.02%) Organisational Skills
4 7 (4.02%) Telecoms
5 5 (2.87%) Finance
6 4 (2.30%) Law
7 2 (1.15%) Electronics
7 2 (1.15%) Manufacturing
7 2 (1.15%) Retail
8 1 (0.57%) Advertising
8 1 (0.57%) Automotive
8 1 (0.57%) Billing
8 1 (0.57%) Marketing
8 1 (0.57%) Presentation Skills
Libraries, Frameworks & Software Standards
1 9 (5.17%) Middleware
1 9 (5.17%) Oracle Fusion
2 2 (1.15%) .NET
Miscellaneous
1 47 (27.01%) Driving Licence
2 18 (10.34%) Onboarding
3 11 (6.32%) Data Centre
4 5 (2.87%) Self-Motivation
5 3 (1.72%) Analytical Mindset
5 3 (1.72%) Data Protection Act
5 3 (1.72%) EPoS
5 3 (1.72%) Social Media
6 2 (1.15%) Management Information System
7 1 (0.57%) Client/Server
7 1 (0.57%) NHS
7 1 (0.57%) PlayStation
7 1 (0.57%) Video Conferencing
Operating Systems
1 112 (64.37%) Windows
2 52 (29.89%) Windows Server
3 33 (18.97%) Linux
4 20 (11.49%) Windows Server 2016
5 17 (9.77%) Windows 10
6 14 (8.05%) Windows Server 2019
7 4 (2.30%) Windows Server 2012
8 3 (1.72%) Windows 7
9 1 (0.57%) Android
9 1 (0.57%) Apple iOS
9 1 (0.57%) VMS
Processes & Methodologies
1 73 (41.95%) Problem-Solving
2 46 (26.44%) Mentoring
3 30 (17.24%) ITIL
4 29 (16.67%) Asset Management
4 29 (16.67%) Computer Science
5 27 (15.52%) IT Asset Management
5 27 (15.52%) Network Management
6 23 (13.22%) Customer Service
7 17 (9.77%) Incident Management
8 14 (8.05%) Data Security
8 14 (8.05%) Infrastructure Engineering
8 14 (8.05%) Infrastructure Management
8 14 (8.05%) Network Design
9 12 (6.90%) Proactive Monitoring
10 10 (5.75%) Continuous Improvement
10 10 (5.75%) Cybersecurity
11 7 (4.02%) Customer-Centric Approach
11 7 (4.02%) Customer-Centricity
11 7 (4.02%) Presales
11 7 (4.02%) SIEM
Programming Languages
1 19 (10.92%) SQL
2 17 (9.77%) PowerShell
3 3 (1.72%) Python
4 2 (1.15%) Java
5 1 (0.57%) T-SQL
Qualifications
1 44 (25.29%) Microsoft Certification
2 42 (24.14%) Cisco Certification
3 41 (23.56%) Degree
3 41 (23.56%) MCP
4 35 (20.11%) CCNA
4 35 (20.11%) CCNP
4 35 (20.11%) MCSE
5 28 (16.09%) Computer Science Degree
6 27 (15.52%) LPIC
7 15 (8.62%) A+ Certification
7 15 (8.62%) MCSA
8 7 (4.02%) CCIE
9 3 (1.72%) DBS Check
10 2 (1.15%) Network+ Certification
10 2 (1.15%) SC Cleared
10 2 (1.15%) Security Cleared
Quality Assurance & Compliance
1 11 (6.32%) SLA
2 2 (1.15%) ISO 9000
2 2 (1.15%) PCI DSS
2 2 (1.15%) Sarbanes-Oxley
3 1 (0.57%) ISO/IEC 27001
3 1 (0.57%) NIST
System Software
1 62 (35.63%) Active Directory
2 28 (16.09%) VMware Infrastructure
3 14 (8.05%) XenApp
4 11 (6.32%) Hyper-V
5 6 (3.45%) Terminal Services
5 6 (3.45%) vSphere
6 2 (1.15%) Firmware
7 1 (0.57%) BitLocker
Systems Management
1 18 (10.34%) Microsoft Intune
2 8 (4.60%) SCCM
3 1 (0.57%) Ansible
3 1 (0.57%) Autotask
3 1 (0.57%) Grafana
3 1 (0.57%) Jamf Pro
3 1 (0.57%) Prometheus
3 1 (0.57%) Terraform
Vendors
1 81 (46.55%) Microsoft
2 63 (36.21%) Cisco
3 30 (17.24%) VMware
4 22 (12.64%) Meraki
5 16 (9.20%) Citrix
5 16 (9.20%) HP
6 14 (8.05%) CheckPoint
6 14 (8.05%) SonicWALL
7 12 (6.90%) Dell
8 11 (6.32%) ServiceNow
9 9 (5.17%) Oracle
10 8 (4.60%) Aruba
11 7 (4.02%) Fortinet
11 7 (4.02%) Juniper
11 7 (4.02%) Palo Alto
12 6 (3.45%) McAfee
12 6 (3.45%) NetApp
13 5 (2.87%) Siemens
14 4 (2.30%) Sun
15 2 (1.15%) SAP